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New Land Enterprises · 1 day ago

NEW Maintenance Supervisor-Ascent MKE

Milwaukee, Wisconsin, United States

Full-time

Onsite

Mid, Senior Level

$32/hr - $40/hr

3+ years exp

New Land Enterprises is a real estate development firm specializing in mixed-use residential and commercial real estate. The Maintenance Supervisor is responsible for overseeing all aspects of property maintenance, including leading maintenance staff, coordinating contractor services, and ensuring compliance with safety standards and building codes.

Commercial Real EstateConstructionProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Supervise, mentor, and manage the maintenance staff; communicate assignments and expectations

Foster teamwork and collaboration between Maintenance, Property Management, and Leasing staff

Develop direct reports and conduct performance reviews, regular 1:1s, and oversee corrective actions as necessary

Support hiring, onboarding, and ongoing training for maintenance staff

Ensure new hire safety orientations and annual safety training are completed

Manage schedules, time off requests, and payroll submissions

Ensure a focus on resident satisfaction and respond to feedback regarding the quality and timeliness of services

Coordinate and schedule all turns, work orders, contractor work, and preventative maintenance

Take responsibility for vacant units during and after make-ready activity; oversee the full turn process including inspections, vendor scheduling, and completion

Respond to and prioritize service requests; ensure completion of work orders in a timely manner

Track and record work order time, supply usage, and inventory in property management software

Oversee vendors performing landscaping, snow removal, and specialized maintenance (alarms, elevators, pools, fire systems, etc.)

Conduct property walk-throughs to ensure cleanliness, safety, and curb appeal

Ensure compliance with permits, codes, and safety regulations

Maintain organized on-site records

Participate in resident events and assist property teams when needed

Troubleshoot and repair plumbing, electrical, HVAC, roofing, carpentry, appliances, and other building systems

Perform preventative maintenance such as filter changes, power washing, and equipment upkeep

Ensure all equipment is maintained, safe, and properly stored

Assist in emergency situations (e.g., no heat, flooding, power outage)

Operate equipment and tools safely

Assist the Property Manager with budgets, ordering materials, and approving expenses

Obtain necessary approvals for major or unbudgeted purchases

Monitor and maintain inventory of tools, supplies, and parts

Ensure compliance with worker’s compensation reporting and incident procedures

Qualification

HVAC knowledgePlumbing knowledgeElectrical knowledgeSupervisory experienceProperty management softwareEPA/CFC CertificationCustomer service skillsTechnical certificationsCommunication skillsTeamwork skills

Required

Minimum of three years' general residential maintenance experience

Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems

Ability to read, write, and follow written and verbal instructions

Proficient computer skills, including property management software and Microsoft Office

Valid driver's license, reliable transportation, and proof of auto insurance

Strong communication, customer service, and teamwork skills

Ability to work on-call, weekends, and after-hours as scheduled

Three or more years of supervisory experience required

EPA/CFC Certification required

Follows instructions, keeps commitments, and meets deadlines

Takes ownership, motivates others, sets an example, and addresses challenges directly

Provides excellent service, responds promptly, and maintains professionalism with residents

Proactively identifies issues, addresses deficiencies and makes sound decisions; resolves conflicts constructively and collaboratively with other departments, as needed

Builds positive team spirit, supports others, and communicates effectively

Delivers accurate, thorough work while meeting time and efficiency standards

Frequent walking, bending, stooping, squatting, and climbing stairs/ladders

Ability to push, pull, lift, and carry equipment, supplies, and appliances

Frequent lifting: 1–25 lbs.; regular lifting: 25–75 lbs.; occasional lifting: up to 150 lbs. (with assistance/equipment)

Manual dexterity for tool use, repairs, and equipment handling

Specific vision and hearing abilities required to complete maintenance tasks and communicate effectively

Typical shift: 8:00am– 4:30pm, Monday–Friday

Participation in on-call rotation, with occasional evening, weekend, or holiday work required

Frequent exposure to outdoor weather conditions, mechanical equipment, fumes, and loud noise