Customer Service Representative jobs in United States
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Freeman Holdings Group ยท 3 days ago

Customer Service Representative

Freeman Holdings Group is seeking a Customer Service Representative who will be the first point of contact for customers at their facility. The role involves providing professional service and solutions to customers, assisting with various requests, and ensuring customer satisfaction.

AerospaceHospitalityReal Estate
badNo H1BnoteSecurity Clearance Requirednote

Responsibilities

Provide superior customer service to crew members and passengers
Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc
Resolve customer requests, questions and complaints regarding Freeman Holding services or products
Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
Perform other duties as assigned

Qualification

Customer service experienceMicrosoft productsMultitaskingAviation experienceCommunication skillsOrganizational skills

Required

High school diploma or GED
Must be 18 years or older
Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
Must be able to lift 20 lbs. and carry up to 10 lbs. Frequent sitting, standing, bending, reaching
Must pass pre-employment drug test and obtain security clearance
Must have valid Driver's license
Must be available for holidays and weekends if needed
Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
Must have the ability to multitask; excellent communication and organizational skills
Be pleasant with others on the job and display a good-natured, cooperative attitude
Ability to commute/relocate to Pueblo, CO 81001

Preferred

Hotel/hospitality/customer service experience a plus
Experience in aviation is a plus

Benefits

Matching 401k program
Paid Time Off (PTO)
Medical, Dental, and Vision coverage
Performance-based bonuses

Company

Freeman Holdings Group

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Freeman Holdings Group provides business services such as aviation, real estate development and hospitality properties.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase