Palmetto · 1 day ago
Quality Program Manager, Solar
1616 Camden Rd Charlotte, NC 28203
Full-time
Onsite
Senior Level
5+ years expPalmetto is a leading clean tech company focused on accelerating the transition to a clean energy future. The Quality Program Manager is responsible for standardizing the deployment of high-quality solar and storage installations, ensuring operational excellence and developing training materials for quality control teams.
Clean EnergyCleanTechConsumer SoftwareEnergySoftware
Responsibilities
Own the development of documentation and standards culminating in policies and SOPs for EPC project approval requirements
Continuously evolve quality standards as new products and programs are integrated into the business
Balance project rigor against asset health metrics, refining standards based on pipeline data and partner feedback
Develop portfolio performance benchmarks and feedback loops to increase approval success rates while upholding high performance standards
Partner with the tech product team to drive throughput efficiencies and reduce external friction within the platform
Partner with internal and external stakeholders in the development, implementation and iteration of core programs and programmatic elements
Partner with OEMs, Asset Management, Policy, Business Development and Quality Control Leadership to assess and incorporate new equipment into the Palmetto equipment ecosystem
Provide project feedback, programmatic insights, and technical product expertise to external partners
Support operational onboarding for new partners and support ongoing pipeline review
Proactively identify partners requiring additional support and develop methods to render technical aid
Maintain and expand the EPC Knowledge Base to ensure a robust self-service resource for partners
Monitor approval and rejection queues to identify trends in aging and volume, providing guidance to QC management to improve efficacy
Track and report on metrics related to job closeout speed and financing approval
Collaborate with data analytics teams to refine executive-level reporting and support targeted process refinements
Manage the efficacy of analytics platforms to obtain insights that inform diagnostic motions both internally and externally
Qualification
Required
5+ years of experience in a technical or construction-based solar role
3+ years of experience developing and operationalizing programs and corresponding SOPs
Proven experience in developing analytics and partnering with tech-enablement teams
Expert oral and written communication skills with the ability to influence third parties
Benefits
Unlimited PTO
Medical, dental, and vision coverage
Paid parental leave
Retirement plans
Company
Palmetto
Palmetto accelerates the clean energy transition with software and financial services that make home electrification easy.
201-500 employees
H1B Sponsorship
Palmetto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (3)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$2.25BKey Investors
TPG Rise Climate FundSocial CapitalJP Morgan
2025-10-06Debt Financing· $420M
2025-01-17Debt Financing· $1.2B
2023-03-06Private Equity· $150M
Leadership Team
Jared Wray
Chief Technology Officer / Co-Founder
Shane Battier
Chief Culture Advisor
Recent News
2025-12-19
Company data provided by crunchbase