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Nokia Federal Solutions Inc · 1 day ago

CSE - Optical Networking

Hybrid Remote

Full-time

Hybrid

New Grad, Entry Level

Nokia Federal Solutions Inc is seeking a CSE for Optical Networking to support various roles including customer support and software testing. The primary function is to provide netFLEX software/application support, troubleshoot server OS, and assist in IT administration and customer training.

AerospaceInformation ServicesInformation TechnologyInternet of ThingsRisk ManagementRobotics

Responsibilities

Provide netFLEX software / application support to your assigned group of customers

Troubleshooting server OS

Assisting IT administration

Troubleshooting software and network telecom equipment issues

Onsite and web meeting customer training support

Qualification

Optical networkingTroubleshooting skillsNOC experienceLINUX/UNIX knowledgeProtocolsCustomer service supportMicrosoft OfficeCommunication skillsTeamwork

Required

Understanding and experience with leading telecom equipment, optical networking, and troubleshooting skills

Excellent customer service support

Familiarity with Microsoft Office software, as well as other communication packages – Microsoft Teams, Cisco WebEx, Zoom, BlueJeans, Google Meet, and others utilized daily, with video

Must be a self-starter and self-motivated with a strong initiative to learn, exhibit outstanding teamwork, and have excellent communication skills for cross-departmental management

Deep knowledge of optical networking, specifically including DWDM/OTN & Ethernet from various vendors

In-depth NOC and/or onsite experience in provisioning, troubleshooting, and overall process development

Knowledge of TL1, SNMP, CLI, REST, RESTCONF, Netconf/Yang protocols