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InterContinental New Orleans · 1 day ago

Director of Hotel Group Sales

New Orleans, LA

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

InterContinental New Orleans is seeking a Director of Hotel Group Sales responsible for driving group business through proactive sales efforts. The role involves identifying, securing, and maintaining group bookings for various events while collaborating with multiple hotel departments to ensure successful execution.

Hospitality

Responsibilities

Identify, target, and secure group sales opportunities within the assigned market segment, including corporate, social, and association markets

Build and maintain relationships with key decision-makers and event planners. Negotiate group rates, terms, and contracts in alignment with the hotel’s objectives

Follow up on inquiries, qualify leads, and convert them into confirmed group bookings

Collaborate with the operations team to ensure the smooth execution of group bookings, including room blocks, meeting spaces, catering, and event logistics

Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge

Maintain a high level of customer satisfaction through effective communication and personalized service to clients before, during, and after events

Track sales performance, report on sales metrics, and provide regular updates to the Sales Director and senior management team

Attend industry events, trade shows, and networking functions to build relationships and generate leads

Work closely with other hotel departments such as Revenue Management, Marketing, and Operations to ensure group business goals are aligned and met

Other duties assigned by the Leader

Qualification

Hotel sales experienceGroup booking processesSales management softwareEvent planningMultitaskCommunication skillsNegotiation skillsInterpersonal skills