Lead Restaurant Host / Hostess jobs in United States
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Noble House Hotels & Resorts ยท 2 days ago

Lead Restaurant Host / Hostess

positionNaples, FL
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$20/hr - $20/hr
date2+ years exp

Noble House Hotels & Resorts is a highly regarded collection of luxury hotels and resorts, and they are seeking a Lead Host/Hostess for their fine dining restaurant, Baleen. In this role, you will be responsible for creating a welcoming atmosphere for guests, managing reservations, and overseeing service to ensure an exceptional dining experience.

HospitalityHotel

Responsibilities

Guest Reception: Greet and welcome guests warmly, ascertain their dining preferences and determine optimal seating arrangements
Reservation Management: Maintain and update the seating chart, manage reservations, and coordinate with management, culinary and the serving team to ensure a smooth flow of service
Service Oversight: Ensure you and your team, are ready to direct diners to their tables, provide menus, and communicate specials and promotions
Staff Support: As the Lead Host/Hostess, work with the team to ensure they are able to confidently and efficiently greet guests, respond to questions, set reservations and understand the floor layout for optimal seating
Conflict Resolution: Working together with Management, address and resolve any guest complaints or issues promptly and efficiently
Ambiance Management: Ensure that dining room, and beach front dining areas are clean, organized, and visually appealing to guests

Qualification

Fine dining experienceReservation managementMenu knowledgeInterpersonal skillsConflict resolution

Required

A minimum of two years experience working in a similar type of role, in a fast paced fine dining restaurant
Must be able to communicate effectively in English and develop a rapport with guests
Familiarity with the menu options, including beverage offerings to assist guests with recommendations
Must be able to walk, stand, climb stairs for prolonged periods of time
As a Lead Host/Hostess, you will be required to work evenings, weekends and holidays, in a hotel restaurant dining room setting

Benefits

401k
Complimentary meals
Resort discounts

Company

Noble House Hotels & Resorts

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Noble House Hotels & Resorts is a combination of boutique hotels, luxury resorts and adventures travel experiences.
dateFounded in 1981
location
Kirkland, Washington, USA
people-size1001-5000 employees
web-link
https://www.noblehousehotels.com/

Funding

Current Stage
Late Stage

Leadership Team

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Jamie Colee
Chief Executive Officer
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Scott Colee
Chief Marketing Officer
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