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CHANEL · 1 day ago

Assistant Boutique Director - Clearfork, TX

Fort Worth, TX

Full-time

Onsite

Mid Level

$33.70/hr - $36/hr

3+ years exp

CHANEL is a renowned luxury brand focused on creating an inclusive culture that nurtures personal growth. They are seeking an Assistant Boutique Director to lead their Fragrance & Beauty Boutique, focusing on exceptional client experiences, team leadership, and operational excellence.

ApparelFashionJewelryRetail

Responsibilities

Key partner to Boutique Director, help to develop and lead team in conjunction with Boutique Director. Assume oversight of the boutique in the Director’s absence

Successfully lead the team on the sales floor and support in floor coverage by demonstrating and providing superior service to every client, every day

Foster a positive working environment that encourages diversity, mutual respect and team collaboration and is free of discrimination and harassment

Leverage fluency in product, service and artistry skills to coach and support the team, elevating their skills and expertise to deliver an exceptional client experience

Manage time, establish priorities and delegate effectively in support of Boutique Director. Time spent should be 60% on the Sales Floor and 40% on Back of House operations

Responsible for all operations of the sales floor including stock/re-stocking needs, areas of pride, etc

Execute all operational responsibilities to ensure effectiveness and efficiencies across the board

Operations lead for MMS system, communicating inventory and supply needs to Boutique Director, receiving, and checking in inventory, shipping, and receiving and damages, etc

Establish and maintain an organized and controlled stock storage system

Point person on all Standard Operating Procedures; uphold team to all standards and educate as needed

Establish relationships with key corporate partners for ongoing operational support and day to day needs

Key part in annual inventory reporting with partnership from the store team

Assist Boutique Director in all event planning, coordination, orchestration, and execution

Assist with creating a culture of service; provide a unique and memorable in store and after sales experience to every client, every day and at every point of sale

Foster a culture of building relationships and personalizing client experiences

Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa

Co-ownership of all brand image, hygiene standards and visual merchandising requirements

Attend seasonal seminars hosted by Education Executives and corporate meetings

Qualification

People LeadershipClient ExperienceOperational ExcellenceSales ExperienceCoaching AbilityForeign Language SkillsCommunication SkillsOrganizational Skills

Required

High School diploma required

3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred

Strong organizational and communication skills

Detail oriented and operationally savvy

Ability to coach and lead

Ability to handle multiple tasks and meet tight deadlines concurrently

Must have flexible schedule with the ability to work late nights, weekends, and some holidays

Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Preferred

Bachelor's degree preferred

Foreign language skills are preferred but not required

3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking