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Dixie Chemical Co. · 1 day ago

Technical Service Manager

Pasadena, TX

Full-time

Onsite

Mid, Senior Level

Dixie Chemical Co. is seeking a Technical Service Manager to lead technical support for customers, bridging R&D and sales. The role involves troubleshooting issues, ensuring product application success, training teams, and managing technical projects.

Manufacturing

Responsibilities

Act as primary technical contact, providing expertise, troubleshooting issues, conducting on-site evaluations, and resolving complex problems for key accounts

Guide technical strategy, support product launches, manage lab activities, interpret results, and provide technical training to staff and clients

Collaborate with sales to identify growth opportunities, support business development, provide technical input for proposals, and help acquire new customers

Interface with R&D to provide customer feedback, define new product needs, support product qualification, and contribute to innovation

Qualification

Technical supportTroubleshootingTechnical trainingRegulatory complianceProject managementCustomer feedbackSales collaborationProduct innovation

Required

Lead technical support for customers

Bridge R&D and sales by troubleshooting issues

Ensure product application success (e.g., thermosets, composites, coatings, additives, monomers, curatives, anhydrides, etc.)

Train teams

Drive new product development

Manage technical projects

Ensure regulatory compliance

Act as primary technical contact

Provide expertise

Troubleshoot issues

Conduct on-site evaluations

Resolve complex problems for key accounts

Guide technical strategy

Support product launches

Manage lab activities

Interpret results

Provide technical training to staff and clients

Collaborate with sales to identify growth opportunities

Support business development

Provide technical input for proposals

Help acquire new customers

Interface with R&D to provide customer feedback

Define new product needs

Support product qualification

Contribute to innovation

Company

Dixie Chemical Co.

Dixie is a technology-driven specialty chemical company with expertise in the development, manufacturing, and marketing of high performance specialty chemicals.

Founded in 1946