Spring Health · 2 days ago
Director of Product, Member Growth
NYC Metro Area
Full-time
Hybrid
Director/Executive
$218K/yr - $272K/yr
10+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Director of Product, Member Growth will lead the product strategy and execution for the Nurture & Growth Engine portfolio, focusing on enhancing member engagement and retention through innovative product development and cross-functional collaboration.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Own the Nurture & Growth Engine Product Portfolio
Lead the end-to-end strategy, roadmap, and execution for the Nurture & Growth Engine group, spanning five product pods focused on nurturing members and activating them into care, as well as strategic investments in AI care navigation and benefits multi-eligibility
Define, measure, and move company-level utilization metrics, spanning platform engagement and conversion to care
Lead and Grow a High-Performing Product Team
Manage and mentor a team of Product Managers, fostering a culture of ownership, clarity, and accountability
Elevate product craft and growth mindset, coaching teams to blend qualitative insights, quantitative data, and strategic intuition to unlock new opportunities
Build the Team’s Growth Product Muscle
Establish the operating rhythms for high-velocity experimentation, enabling teams to rapidly test, learn, and scale initiatives that drive measurable impact
Champion user-centric growth practices, embedding deep customer insight, clear problem framing, and rigorous hypothesis-driven testing into how teams build
Ensure the Nurture & Growth Engine consistently meets or outperforms its utilization KPIs, translating strategy into measurable outcomes
Build an evidence-based perspective on impactful nurturing, using experimentation to illuminate how member engagement unlocks conversion and progression
Product Managers under your leadership grow in strategic ownership, autonomy, and cross-functional influence, contributing to a strong culture of accountability and impact
Spring Health is recognized as the leader in engaging members across every stage of their mental health journey
Qualification
Required
10+ years of experience in product management, including at least 3 years leading PMs and driving execution across multiple teams or product areas
Data-driven mindset, with the ability to synthesize qualitative and quantitative insights to inform strategy, prioritize effectively, and make sound decisions in complex, ambiguous environments
Exceptional leadership, communication, and influence skills, with a strong bias toward collaboration, clear decision-making, and delivering measurable outcomes
Proven success operating at a strategic altitude, defining vision and roadmaps while ensuring operational rigor and consistent delivery
Demonstrated aptitude for scaling product practices, including experimentation frameworks, discovery approaches, and cross-functional alignment
Ability to thrive in a fast-paced, mission-driven environment, balancing long-term vision with the urgency required to drive near-term impact
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase