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Delkor Systems · 1 day ago

Field Service Engineer - $12,000 Signing Bonus

St. Paul, Minnesota, United States

Full-time

Hybrid

Entry, Mid Level

$35/hr - $45/hr

2+ years exp

Delkor Systems is a company focused on providing innovative solutions in the field of packaging automation. They are seeking a Field Service Engineer to install, maintain, and troubleshoot equipment at customer facilities while ensuring optimal performance and customer satisfaction.

Manufacturing

Growth Opportunities

Responsibilities

Work with minimal supervision from the Service Manager and/or other technicians to install equipment and conversions in customer’s facilities. Field Service Engineer can perform these functions independently with minimal supervision

Place equipment on the plant production floor

Mechanical and electrical reassembling of equipment

Installation of new or redesigned machine components

Testing all component parts of the machine and running of test production runs

Monitoring plant production to maximize line efficiencies

Training plant personnel on how to operate and maintain equipment

Complete service reports and exit interviews with the customer

Follow up with customers and internal contacts as needed

Work with minimal supervision from the Service Manager and/or other Field Service Engineers to service Delkor equipment in customer facilities. Field Service Engineer can perform these functions independently with minimal supervision

Provide service/PM/Audits/Optimization support to customers with Delkor equipment. This includes any documentation provided to the customer

Provide customers with machine or operational related issues; make recommendations as needed

Observing the machine in operation, making recommendations for changes and/or upgrades

Training plant personnel on how to operate and maintain equipment

Complete service reports and exit interviews with the customer

Follow up with customers and internal contacts as needed

Work with minimal supervision from the Machine Checkout Team Leader and/or experienced Service Engineers to perform checkout of Delkor equipment. Service Engineer can lead and perform checkouts independently with little oversight

Power up and set up equipment

Download, edit, and troubleshoot programs to PLC’s and HMI’s

Setup and test running of all products for the customer which includes FAT’s

Troubleshooting during the checkout of the equipment to ensure final product for customer meets design and performance expectations

Work with the Checkout Team Lead and Production manager to verify the machine shipment is complete with all components and manuals

Document checkout and re-work time accordingly

Work with the Production Manager and Assembly Team Leads and/or experienced machine builders to assist with the assembly of machines. Service Engineer can assemble equipment independently or in a group at this level

Perform Mechanical and Electrical sub and final assembly

Document assembly and re-work time accordingly

Work with entire assembly floor team to ensure that the assembly floor area remains well organized and free of clutter

Report any machine or plant safety and or quality concerns to the production manager or VP of operations

Assist in identifying equipment or labor cost reduction and improvement ideas

Work with customers over the telephone to resolve issues when required

Perform all other tasks or duties as assigned

Qualification

Automated Systems degreeField Service experienceElectrical troubleshootingPLC programmingMechanical assemblyMicrosoft OfficeProblem solvingEffective communicationTeam collaborationAttention to detail

Required

Two-year Automated Systems and Robotics or related degree

Two or more years of experience as a Field Service Engineer I or 3 years of prior experience doing field related work

Understanding of the fundamentals of assembly and check-out of packaging or related types of equipment

Experience in using various types of pneumatic and electrical tools including air tools, grinders, band saw, sanders, lifting and moving devices, saws, drills and assortments of hand tools

Clear understanding and knowledge of electricity. Understands Ohm's law and basic principles of electric circuits. Ability to troubleshoot and solve wiring or electrical components; this includes the use of a meter

Understanding of the fundamentals of programming RSLogix 500 and 5000 based controllers, PanelView Plus HMI's, and has a broad understanding of PLC and HMI componentry

Ability to read, understand, and analyze machine drawings and 3D models

Ability to troubleshoot and problem solve mechanical, electrical, and minor programming machinery related issues

Ability to use standard computer programs for work processing, including Microsoft Office Products

Able to problem solve and take direction regarding routine activities and problem resolution

Communicates clearly and effectively (verbally and non-verbally) to individuals and groups, internally and externally, to exchange ideas and convey detailed information accurately

Works well with a variety of people and personalities, and with other Delkor departments

Works collaboratively, as a team member, to suggest ideas and resolve issues in a positive manner

Self-motivated and able to work independently and accurately with minimal supervision

Understands the need to work productively, making good use of time

Able to independently problem solve issues

Well organized with excellent attention to detail

Able to maintain a positive workplace environment under challenging situations

Stand or walk for a good portion of the workday

Able to judge distances and space relationships to successfully complete detailed activities to fine tolerances, including reading written plans, schematics, layouts, and other documents

Communicate effectively to give and receive detailed information through verbal and/or non-verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to customers, co-workers, supervisors, vendors and others inside and outside the company

Regularly lift 40 pounds; occasionally lift up to 75 pounds with assistance

Apply physical mobility (reaching, bending, climbing, crawling, kneeling, arm and leg extension, lift, carry, push and pull) to perform all assembly production activities including moving parts, tools, equipment and materials in and out of vehicles

Use general office equipment such as computers, printers, telephones, copiers, e-mail, and other such equipment

Valid driver's license and passport without any travel restrictions for domestic or international travel