Stryker ยท 1 day ago
OnSite Specialist Team Lead - White Plains, NY
White Plains, NY
Full-time
Onsite
Mid, Senior Level
$33.62/hr - $46.50/hr
3+ years expStryker is a company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine. The Team Lead, OnSite Operations is responsible for managing surgical support services and leading the OnSite team at assigned medical facility, ensuring equipment readiness and operational efficiency while driving customer satisfaction and team engagement.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Direct daily operations of the onsite team to ensure OR efficiency and high levels of customer satisfaction
Lead Tier 1 and hospital huddles to align team activities and communicate priorities
Manage charge sheets and billing processes for the account
Partner with hospital stakeholders, cross-divisional sales teams, and internal departments to drive account productivity
Monitor and apply performance metrics to identify and implement process improvements
Provide in-service training and product training to clinical staff upon request
Oversee onboarding and compliance requirements for new hires and team members
Coordinate program management activities and support continuous improvement initiatives across regional accounts
Qualification
Required
High School Diploma or equivalent
3+ years of professional experience (5+ years of experience if no degree)
Proficiency in Microsoft Office and basic computer skills
Demonstrate strong communication, organization, time management, analytical thinking, interpersonal interaction, and equipment problem-solving skills
Lift up to 50 lbs occasionally and up to 20 lbs frequently; stands and walks for extended periods
Near visual acuity (corrected), color vision, and manual dexterity
Ability to observe and correct minute inconsistencies
Professional appearance and adherence to HIPAA and confidentiality policies
Preferred
Associate or bachelor's Degree, or equivalent certifications
Operating Room experience with knowledge of anatomy and surgical procedures
Stryker product experience
IAHCSMM CRCST Certification (for Sterile Processing roles) within 6 months of hire
Experience onboarding new employees and mentoring team members
Familiarity with Joint Commission requirements and hospital compliance standards
Benefits
Medical and prescription drug insurance
Dental insurance
Vision insurance
Critical illness insurance
Accident insurance
Hospital indemnity insurance
Personalized healthcare support
Wellbeing program
Tobacco cessation program
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
401(k) plan
Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance
Short-term disability insurance
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chief Executive Officer
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
Company data provided by crunchbase