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Centinela Hospital Medical Center · 1 day ago

**Financial Counselor

Inglewood, CA

Full-time

Onsite

New Grad, Entry Level

Centinela Hospital Medical Center has been serving the communities of Inglewood and the wider Los Angeles area for nearly 100 years. The Financial Counselor role involves determining patient liability, verifying insurance eligibility, and assisting patients with financial arrangements for their care.

Health Care

Responsibilities

Financial Counselor determines patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient of financial responsibility; collection arrangement are made prior to services rendered for all elective care

Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party

Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed

Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services

Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies

The Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed

Maintains effective communication skills, including verbal, written and telephone

Proficient in mathematical skills

Qualification

Insurance verification knowledgeAuthorization processes expertiseAnalytical skillsProblem-solving skillsCustomer service experienceMulti-tasking ability