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Local Infusion · 1 day ago

Director of Sales Operations and Enablement

United States

Full-time

Remote

Lead/Staff, Director/Executive

$140K/yr - $170K/yr

5+ years exp

Local Infusion is a venture-backed healthcare company transforming the way care is delivered to patients with chronic autoimmune diseases. The Director of Sales Operations and Enablement will be responsible for building systems, tools, data, and processes to enhance business development, ensuring teams are well trained and enabled to drive referral growth.

Health CarePharmaceuticalTherapeutics

Responsibilities

Build and maintain dashboards, KPIs, and automated reporting

Monitor center and market performance, highlighting trends and risks

Respond to ad‑hoc data and analysis requests from leadership

Build and maintain sales playbooks, outreach frameworks, objection handling guides, competitive intelligence, FAQs, and best‑practice libraries

Translate market insights, product updates, and strategy into clear, actionable guidance for the field

Serve as the HubSpot (CRM) owner and subject‑matter expert

Maintain and improve CRM hygiene, activity logging, and reporting standards

Own market research and target list development using tools such as MedScout

Ensure comprehensive provider coverage by geography and specialty

Lead sales activation for new center openings

Deliver market research, target lists, and draft market plans to field teams

Create and present GTM activation plans and ensure clean handoff and knowledge transfer to Business Development Executives

Own the virtual onboarding experience for new Business Development hires

Build and maintain sales training programs, tools, and materials

Deliver training through live sessions, workshops, and on‑demand content

Identify bottlenecks and workflow gaps across the growth engine

Lead special projects, pilot new tactics, and support rollout of new outreach channels

Partner closely with Operations to improve referral‑to‑treatment conversion and execution

Qualification

Sales OperationsSales EnablementAnalytical SkillsCRM ExperienceTraining DevelopmentMarket ResearchCommunication SkillsCompetitive SpiritField Sales ExperienceHubSpotGoogle ProductsMedScoutSigmaOrganizational SkillsCustomer-Focused Attitude

Required

Bachelor's degree in related field

5+ years experience in healthcare growth, sales operations and enablement

Must have expert-level analytical skills/mindset with hands‑on dashboarding and CRM experience...essentially be a reporting wizard!

Proven experience supporting or leading multi-market sales teams

Demonstrated experience delivering training and creating enablement tools such as playbooks, guides, and sales resources

Exceptional organizational and communication skills

Comfortable operating at both strategic and tactical levels

Competitive spirit, with customer-focused attitude

Travel requirements: Willingness to travel up to 20% of the time, with overnight travel occasionally

Must be located near Local Infusion's service areas (Eastern or Central time zones)

Preferred

Bonus points for prior success as a field sales or referral sales professional

Double bonus points if you have experience with HubSpot, Google Products, MedScout and/or Sigma

Benefits

Potential for performance bonuses

Medical, dental, and vision insurance through our employer plan

Short and long-term disability coverage, life insurance

401(k) — as an early stage startup, and we match!

15 Days PTO — and we want you to take it!

Competitive paid parental leave and flexible return to work policy.

We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.