InnovAge · 14 hours ago
VP, In Home Services
Denver, CO
Full-time
Onsite
Director/Executive
$200K/yr - $240K/yr
15+ years expInnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. The Vice President In Home Services is responsible for enterprise-wide In-Home Care Services, overseeing program development, compliance, and quality care for participants.
Health CareHome Health CarePersonal Health
Responsibilities
Plan, develop, organize, and implement In Home Services programs and processes enterprise-wide
Evaluates and monitors the organization’s In-Home Service’s operations, compliance, staffing, and utilization of services
Enhance, develop, and implement policies and procedures of the organization by way of systems that will improve the overall clinical operation and effectiveness of the national In-Home Services across all regions
Drive the development of the InnovAge In-Home Services business lines plans, programs, and outcomes
Collaborates with clinical and operational leaders in each region to develop annual and long-term clinical strategies, assess market opportunities, and devise implementation strategies throughout the organization
Develops short- and long-term clinical objectives, quality standards and home care operational policies and procedures for all regions, in collaboration with the SVP HCSS, compliance, and other applicable members of leadership
Refers, monitors, and consults with contracted Home Health and Home Care service providers
Responsible for monthly, quarterly, and annual reporting of regional and national In Home Services progress, status, and outcomes
Coordinates process improvement through collaboration with the leadership teams at a regional and national level to ensure the highest level of standardization
Guides and directs clinical and operational leadership in states who use out-sourced In Home Services product lines
Works in collaboration with the regional and national Quality Teams to guide clinical performance and quality improvement initiatives
Collaborates with other executive leadership groups (i.e. HR, Finance, IT, PMO, etc.) to develop, implement, and enforce standard and consistent business and department practices and procedures
Collaborates with Triad leadership at center and Regional levels to acquire appropriate resources needed to achieve strategic direction and results
Responsibility in oversight and collaboration with the Comfort Care program within each region and nationally for standardization and implementation of operations and best practices to include monitoring and assessment of outcomes
Plan, oversee, and execute standardized EMR on a regional and national level within In Home Services
Manage standardized EMR program for training, national and regional use, user access, compliance, payroll, and reporting
Functions as Project Manager within In Home Services regionally and nationally as needed
Effectively provides, by example and leadership, motivation and direction to the In Home Services function
Responsibilities include assisting with interviewing and training of In Home Services Directors, Managers, and other appropriate center, Regional, and National staff
Provides feedback to the executive, regional and center-based leadership regarding performance of employees and In Home Services teams
Helps set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained
Assists in addressing complaints and resolving problems
Assists in leading and guiding performance improvement in employee relations and operations
Schedules, leads and reports on regularly scheduled In-Home Services leadership/management meetings, and attends departmental meetings as requested
Hosts cross-site meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organizational standardization
Appropriately communicates, involves, and updates regional and national operations, clinical, and physician leadership
Oversight, trending, and actioning related to monthly company compliance audit outcomes by location and/or region
Ensures the delivery of In Home Services complies with State and Federal rules and requirements on a regional and national level
Ensures that all employees and support/contracted personnel and agencies are appropriately licensed or certified and meet all city, State, and Federal guidelines or regulations
Maintains compliance in regards to licensing, accreditation and certification requirements for In-Home Services on a state, regional and national level
Ensures adherence to and assists in the achievement of clinical performance outcomes and measurements utilizing collaboration with a focus on a commitment to performance improvement and utilization of best practices
Accountable for national clinical outcomes and performance of the In Home Services business line
Monitors and evaluates the results of programmatic goals against established objectives, quality assurance/service standards and budget/other financial criteria, and reports and submits performance plans as indicated to the SVP HCSS
Supports the development process, creates logical workflows and job aides, applies response consistency and ensures deadlines and quality standards are met to establish standardization throughout the enterprise
Execution of education for internal teams and external agencies related to InnovAge PACE/LIFE systems, goals, operations, compliance, and EMR
Primary driver within State and Federal surveys and audits as related to In Home Services
Oversight, influence, and impact of In Home Services Participant Satisfaction outcomes
Responsibility for developing, updating, maintaining, and monitoring all In Home Service Policies and Procedures in partnership with SVP HCSS
Creation, implementation, and execution of an ongoing audit platform/tool to assist in monitoring and maintenance of In Home Services best practices and outcomes
Assists with identification, integration, and development of In-Home Services for acquisitions and De Novo sites
Evaluates overall effectiveness of the national, regional, and local In Home Services programs and implements change and quality improvements as needed
Identifies areas for standardization and creates program and process plans for creation and implementation
Develops and implements new programs and tools to meet the changing environment for In Home Services participants in all regions with a focus on innovation and financial stewardship
Qualification
Required
Degree and active, in good standing, license as Registered Nurse (RN) or Physical Therapist (PT)
Minimum of fifteen (15) years' experience in Home Healthcare Services. Can this be 10?
Working knowledge of all aspects of Home Healthcare Services including applicable federal/state laws and regulations, in addition to a firm understanding of reimbursement and regulatory issues
Strong management skills and a minimum of fifteen (15) years of progressive management experience
Multi-site and/or multi-state oversight experience
Superior business development, operations management, and leadership skills in addition to demonstrated success in revenue growth, and development and execution of market planning required
Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook
Must be able to quickly learn specific software and new applications
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports
Experience with P/L and developing and managing budgets
Ability to read, analyze and interpret regulations and other documents
Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others
Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge
Ability to read and write memos, reports, and correspondence that conform to prescribed style and format
Ability to define problems, collects data, establish facts, and draw valid conclusions
Able to establish and maintain cooperative and positive working relationships
Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence
Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment
Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds
Preferred
Master's degree in business administration, health administration, a related field from an accredited college/university
Minimum of two (2) years' experience in a home care executive role in addition to acquisition experience preferred
Benefits
Medical/dental/vision insurance
Short and long-term disability
Life insurance and AD&D
Supplemental life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays
Company
InnovAge
InnovAge mission is to enable seniors to age independently in their own homes for as long as possible.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-03-03IPO
2016-05-16Acquired
Leadership Team
Patrick Blair
President & CEO
Benjamin C. Adams
Chief Financial Officer
Recent News
2025-12-30
2025-12-12
InnovAge Holding Corp.
2025-11-12
Company data provided by crunchbase