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TransPerfect · 1 day ago

Account Manager

Denver, CO

Full-time

Onsite

Mid Level

TransPerfect is a global leader in the language services and technology industry, seeking an Account Manager to develop new business relationships and support existing clients. The role involves fostering client connections, managing business growth, and ensuring client satisfaction through effective communication and problem-solving.

Language LearningService IndustryTranslation Service

Hiring Manager

Quintora McCoy

Responsibilities

Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation

Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)

Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio

Creatively problem solve to improve current new business development strategy

Negotiate rates and deadlines with prospective and current clients

Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information

Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

Perform other special projects or duties when required