Microsoft · 1 day ago
Senior Content Designer
United States, Georgia, Atlanta
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $235K/yr
4+ years expMicrosoft is at the forefront of the low-code revolution, empowering users to create AI-first applications. As a Senior Content Designer, you will architect the language of partnership between people and AI agents, focusing on designing conversational flows, developing agent personalities, and crafting engaging content that enhances user interactions.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Design and structure the end-to-end conversational flows for AI agents, from initial setup and training to ongoing task execution and exception handling
Develop the core personality, voice, and tone for agents, ensuring a consistent, trustworthy, and accessible experience that aligns with Microsoft's Responsible AI principles
Craft clear, concise, and purposeful language that guides users through complex interactions, explains AI decisions, and manages user expectations
Synthesize complex technical concepts into simple, engaging, and data-informed solutions that empower users to work confidently with AI
Define the content strategy, identifying key user needs and business requirements to create a coherent and intuitive information architecture
Structure all agent content so that it is findable, usable, and understandable; from creating and conversing with them, to managing them. Partner with Engineering, PM and, data science to influence product strategy, using your deep knowledge of user needs and competitor experiences to propose new, design-led efforts
Mentor peers and advocate for Content Design best practices across the organization, raising the bar for quality and innovation
Qualification
Required
Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 2+ years experience working in product or service design OR Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing OR equivalent experience
Demonstrated experience in conversation design, or designing for other interactive, multi-turn systems. Your portfolio should include examples of designing logical flows and interactive dialogues
Ability to think in systems, mapping out complex user-agent interaction flows, edge cases, and failure states
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
A strong conceptual understanding of AI/ML principles, including the difference between generative and agentic systems
Experience designing for systems of delegation and oversight (e.g., system monitoring dashboards, process management tools, or enterprise automation software)
Proven ability to make complex technical subjects easy to understand for a non-technical audience
Familiarity with the Microsoft Power Platform ecosystem
A passion for the future of work and a deep curiosity about how AI will reshape human productivity and collaboration
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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