Chinook Winds Casino Resort · 1 day ago
Marketing Administrative Assistant
Chinook Winds Casino Resort is seeking a Marketing Administrative Assistant to provide clerical and administrative support to the Director of Marketing and the Marketing departments. The role involves customer service, maintaining the professional appearance of the department, and performing various clerical duties.
Gambling & Casinos
Responsibilities
Provides exemplary customer service for all internal and external guests by utilizing excellent, in-depth knowledge of the Marketing Department services
Greets and directs guests in a professional, friendly, hospitable manner
Maintains the professional appearance of the Marketing Department area, file room, meeting room, and front office
Answers telephones and directs callers to the appropriate Marketing or other casino personnel
Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
Types memos, email, and mail correspondence, reports, and other documents
Takes and retrieves messages for various marketing personnel
Assists in the ordering, receiving, stocking and distribution of office supplies
Performs various clerical duties such as photocopying, faxing, filing, scanning, and collating
Copies, collates, and distributes information to and from the Marketing Department
Creates, updates & purges Marketing files, forms & records, according to retention guidelines
Completes interoffice mail runs at designated times of the day
Participates in special projects and committees for the Marketing Department
Accesses the player tracking system and makes edits to the system as necessary
Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs
Assists with events to include ushering, setup, breakdown, and item distribution
Other duties as assigned
Qualification
Required
WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER
Communication Skills- Ability to communicate effectively with others verbally and in writing
Customer Orientated- Ability to take care of the customers' needs while following company procedures
Detail Oriented- Ability to pay attention to the minute details of a project or task
Enthusiastic- Ability to bring energy to the performance of a task
Interpersonal - Ability to get along well with a variety of personalities and individuals
Organized- Possessing the trait of being organized for following a systematic method of performing a task
Time Management- Ability to utilize the available time to organize and complete work within given deadlines
High School Diploma or G.E.D
Two years of clerical or office administration experience
One year of customer service experience
Microsoft Office intermediate level in Microsoft Word, Excel, and Outlook
Must obtain a Siletz Tribal Gaming License
Must have a valid Oregon Driver's License
Must be able to work a flexible schedule (occasional holiday and weekends required)
Vision: Near and Far
Sense of Sound
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period
Preferred
Associates Degree in Business, Hospitality and/or related field preferred
Microsoft Access intermediate level preferred
Knowledge of the Marketing functions preferred
Knowledge of office practices and procedures; business English, punctuation, grammar, syntax, spelling, effective research methods and record keeping
Demonstrated ability to compose and present business correspondence and reports clearly and accurately
Demonstrated skill in database management/Excel in relation to formula/calculations and spreadsheet development