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Specialty1 Partners · 1 day ago

Treatment Coordinator

Tucker, Georgia, United States

Full-time

Onsite

Mid Level

$21/hr - $29.75/hr

3+ years exp

Specialty1 is seeking a talented Treatment Coordinator to join their busy specialty practice in Tucker, GA. The role involves ensuring a seamless patient experience by effectively communicating treatment plans, coordinating appointments, and assisting patients with financial arrangements.

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Responsibilities

Effectively communicating treatment plans, coordinating appointments, assisting patients with financial arrangements, and ensuring a positive and stress-free experience for our valued patients

Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner

Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals

Schedule appointments for treatments, consultations, and follow-up visits, taking into consideration the patient's availability and the clinic's schedule

Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options

Maintain accurate and up-to-date patient records, treatment plans, and correspondence to ensure efficient communication and coordination

Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment

Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients

Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution

Help to facilitate/coordinate other office responsibilities as needed

Qualification

Treatment planning experienceDental software proficiencyDental terminologyInterpersonal skillsCommunication skillsDetail-orientedEmpathetic customer serviceBasic computer skills

Required

Treatment planning experience

Previous experience in a dental office, preferably as a treatment coordinator or in a similar patient-facing role, equating to 3-5 years of experience in similar work

Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team

Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner

Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously

Proficiency in dental software and basic computer skills

Understanding of dental terminology, procedures, and insurance processes

Empathetic and patient-centered approach to customer service

A high school diploma