Medallia · 1 day ago
Regional Director, Sales
United States
Full-time
Remote
Director/Executive
$162K/yr - $210K/yr
8+ years expMedallia is the pioneer and market leader in Experience Management, committed to creating a world where organizations are loved by their customers and employees. The Regional Director, Sales will lead a team focused on expanding Medallia's footprint by building strategic relationships with enterprise clients and driving high-value deals.
AnalyticsCustomer ServiceEnterprise SoftwareSaaSText Analytics
Responsibilities
Lead a team of Enterprise and Strategic Account Executives focused on expanding Medallia's footprint
Support Account Executives in developing and executing a strategy for expanding existing accounts via new lines of business and securing multi-year managing renewals. This includes partnering on prospecting strategies, meeting preparation efforts, territory reviews, and quarterly business reviews
Own, drive, and accurately forecast new software bookings, retention, and upsell/cross-sell opportunities
Define territory strategies, account lists, and quota expectations
Attract, recruit, and hire Account Executives to build a high-performing team
Inspire, develop, and retain high-performers
Partner with key members of the Sales Ecosystem (Solutions Consulting, Field Sales, and Inside Sales)
Build and execute relationships and go-to-market strategies with key Medallia Partners such as management consulting firms and global system integrators
Partner internally with Sales and Ecosystem Leadership, Sales Operations, and Marketing to continuously improve our account approach, retention rate, and win rate
Work with your Area Vice President and sales leadership team to set the vision, strategy, and tone for your region
Qualification
Required
3+ years as a first-tier leader of a high-performing enterprise software sales team owning large Enterprise accounts
5+ years as a top-performing individual contributor in an enterprise software account management or field sales role
Demonstrated experience consistently exceeding quota in an enterprise sales organization
Preferred
Strongly Preferred: Previous experience/knowledge of the Customer Experience Management space and/or Contact Center space
Demonstrated experience building and maintaining C-suite relationships
Track record of inspiring and developing high-performing account management and sales professionals
Understanding of transaction structure best practices and ability to work with revenue recognition to build creative and complex deal structures to maximize revenue to Medallia
Benefits
Competitive health and wellness benefits
Medical
Dental
Vision
401(k)
Short-term and long-term disability
Life and AD&D insurance
Statutory leaves
Paid parental leave
Paid holidays
Company
Medallia
Medallia provides SaaS platform focused on customer experience management.
1001-5000 employees
H1B Sponsorship
Medallia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (22)
2023 (43)
2022 (57)
2021 (48)
2020 (55)
Funding
Current Stage
Public CompanyTotal Funding
$325MKey Investors
Ankona Capital PartnersSequoia Capital
2021-07-26Acquired
2019-07-18IPO
2019-01-31Series F· $70M
Leadership Team
M
Margaryta Rashev
VP, Product - Listen Product Applications
Andy Walker
Director, EMEA
Recent News
2025-11-03
Destination CRM
2025-10-25
Company data provided by crunchbase