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Bombardier · 1 month ago

Aviation Warranty and Invoicing Analyst - Opa Locka

Opa Locka, FL, US, 33054

Full-time

Hybrid

Senior Level

5+ years exp

Bombardier designs, builds, and maintains peak-performing aircraft for discerning clients. The Aviation Warranty and Invoicing Analyst will be responsible for reviewing and analyzing sales proposals and service orders, ensuring accurate invoicing and managing warranty programs.

AerospaceCommercialGovTechManufacturing

Responsibilities

Adhere to General Work Requirements

Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary

Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs

Review and identify any labor, material, or outside service issues on work order (for example, cost/sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer

Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed

Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer

Prepare final invoice for customer(s)

Complete process and administrative activities: electronic filing of invoice with OEM’s for claims, complete work order tracking system updates and close the work order

Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments)

Support the research for end Customer disputed invoices including issue credits and additional billings

Monitor open and yet to be billed pipeline work orders

Adjudicate warranty programs for Bombardier

Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce)

Verify and report on customer information for example, credit limit, warranties, and extended warranty programs

Monitor open projects yet to be billed (WIP report)

Adjudicate Bombardier warranty program with customer

Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce

Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell)

Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area

Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments

Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis

Qualification

SAPAviation invoicingVendor warranty programsAircraft maintenance processPlanningOrganizationComputer skillsAviation vocabularyInterpersonal skills

Required

You have a minimum of five (5) years of experience in invoicing with SAP

You have a minimum of five (5) years of experience in aviation parts, maintenance, or aviation invoicing

You have thorough knowledge of invoicing modules in SAP

You have a working knowledge of aviation vocabulary

You have thorough knowledge of vendor warranty and post warranty programs

You have thorough knowledge of aircraft maintenance process

You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications

You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting

You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments