Operational Support Coordinator jobs in United States
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AMH · 1 day ago

Operational Support Coordinator

AMH is a leading single-family rental company and homebuilder recognized as a top employer. They are seeking a dedicated Operational Support Coordinator to manage recurring services at various stages of property lifecycles and tenant occupancy, ensuring quality service from vendors and effective communication across departments.

Property ManagementReal EstateReal Estate InvestmentRental

Responsibilities

Manage necessary services for each assigned property, including secondary services like lawn care, pool maintenance and repair, back flow testing and repair, and snow removal
Oversee winterization data and update statuses as appropriate once service has been ordered from vendors
Generate bulk purchase orders and submit them along with property lists to vendors to order service
Handle vendor invoices: ensure line items are received and total invoice amounts match, resolve vendor invoice issues with Accounts Payable, and verify work has been performed
Maintain communication with other departments and vendors to assist with questions and requests, identify and resolve points of process failure, and review daily reports to measure existing process effectiveness and provide system change recommendations
Review all winterization/de-winterization documentation, provide reports identifying exposure to possible damage in cold weather markets, monitor weather conditions, and submit weather delay notifications

Qualification

Vendor managementMicrosoft OfficeYardi VoyagerCRM DynamicsPlanning skillsOrganizing skillsExpectation settingPriority settingCommunication skillsProblem-solving skills

Required

High School diploma or GED required
Minimum of two (2) years of experience working in real estate, legal, procurement, purchasing, vendor management, property management, construction or related environment required
Minimum of two (2) years of administrative or clerical experience managing multiple deadlines required
Proficiency in Microsoft Office (Word, Excel, and Outlook) required
Excellent verbal and written communication, planning, and organizing skills
Strong expectation setting, priority setting, and problem-solving skills

Preferred

Prior experience in vendor management is preferred
Familiarity with Yardi Voyager and/or CRM Dynamics is preferred

Benefits

Medical, dental and vision insurance
Flexible spending accounts and/or health savings accounts
Dependent savings accounts
401(k) with company matching contributions
Employee stock purchase plan
Tuition reimbursement program
9 paid holidays per year
Paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year

Company

At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care.

Funding

Current Stage
Public Company
Total Funding
$3.15B
2025-05-06Post Ipo Debt· $650M
2024-12-02Post Ipo Debt· $500M
2024-06-18Post Ipo Debt· $500M

Leadership Team

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Philip Irby
Chief Technology Officer
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Company data provided by crunchbase