Raymond James · 1 day ago
Manager, AML and Financial Crimes – Fraud Investigations
St. Petersburg, FL
Full-time
Hybrid
Mid, Senior Level
6+ years expRaymond James is seeking a Fraud Investigations Manager to lead a high-performing team focused on case investigation and suspicious activity reporting. The role involves ensuring compliance with fraud investigation processes, driving operational excellence, and protecting the firm and its clients from fraud risks.
BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
Responsibilities
Lead and manage a high-performing team of fraud senior investigators, ensuring timely and accurate completion of case investigations and reporting
Manage performance and develop skills of direct reports, including conducting performance reviews, identifying improvement opportunities, and implementing coaching or remedial actions
Foster a culture of accountability, continuous learning, and operational excellence within the team
Delegate effectively to ensure deliverable requirements and timelines are met
Lead and assist in training new hires and providing ongoing team training
Oversee and provide expert guidance on end-to-end fraud investigation processes, including case review, recovery initiation, and suspicious activity reporting; review and validate case documentation for accuracy, completeness, and regulatory compliance; and serve as the escalation point for complex or high-risk fraud cases
Ensure compliance with applicable laws, regulations, and internal policies related to fraud prevention and investigations
Maintain currency in laws and regulations pertaining to fraud, AML, and financial crime compliance
Support preparation of internal reports and responses to regulatory inquiries related to fraud monitoring and investigations
Lead the administration of incoming/outgoing 314(b) requests and business-facing inquiries
Monitor and develop team performance metrics, ensuring adherence to SLAs and quality standards
Identify process inefficiencies and lead implementation of enhancements to improve fraud detection, workflow, and reporting
Identify opportunities to continuously evolve fraud detection and prevention capabilities and support efforts to adapt the program
Maintain 'service first' philosophy in delivery of service level agreements to applicable stakeholders and in interactions with the business
Lead fraud response activities, including risk mitigation, recovery, and stakeholder communication
Update, maintain, and develop procedures and guidance documents for team processes as needed
Qualification
Required
Bachelor's Degree (B.A.) from a four-year college or university in a related field and a minimum of 6 years' experience in compliance in the securities or banking industry with a focus on anti-fraud/anti-money laundering activities
CFE required
Strong leadership, analytical acumen, and deep knowledge of fraud typologies and regulatory requirements
Lead and manage a high-performing team of fraud senior investigators, ensuring timely and accurate completion of case investigations and reporting
Manage performance and develop skills of direct reports, including conducting performance reviews, identifying improvement opportunities, and implementing coaching or remedial actions
Foster a culture of accountability, continuous learning, and operational excellence within the team
Delegate effectively to ensure deliverable requirements and timelines are met
Lead and assist in training new hires and providing ongoing team training
Oversee and provide expert guidance on end-to-end fraud investigation processes, including case review, recovery initiation, and suspicious activity reporting; review and validate case documentation for accuracy, completeness, and regulatory compliance; and serve as the escalation point for complex or high-risk fraud cases
Ensure compliance with applicable laws, regulations, and internal policies related to fraud prevention and investigations
Maintain currency in laws and regulations pertaining to fraud, AML, and financial crime compliance
Support preparation of internal reports and responses to regulatory inquiries related to fraud monitoring and investigations
Lead the administration of incoming/outgoing 314(b) requests and business-facing inquiries
Monitor and develop team performance metrics, ensuring adherence to SLAs and quality standards
Identify process inefficiencies and lead implementation of enhancements to improve fraud detection, workflow, and reporting
Identify opportunities to continuously evolve fraud detection and prevention capabilities and support efforts to adapt the program
Maintain 'service first' philosophy in delivery of service level agreements to applicable stakeholders and in interactions with the business
Lead fraud response activities, including risk mitigation, recovery, and stakeholder communication
Update, maintain, and develop procedures and guidance documents for team processes as needed
Knowledge of fraud typologies, detection methods, and regulatory reporting requirements
Knowledge of fraud surveillance systems, case management tools, and SAR filing practices
Knowledge of rules and regulations of the USA PATRIOT Act, Bank Secrecy Act, Reg S-ID, and any other applicable fraud-related regulatory or industry rules and guidance
Knowledge of broker-dealer operations, transaction methods & financial products, and financial services industry practices
Knowledge of principles of banking and finance and securities industry operations
Skill in team leadership, coaching, and performance management
Skill in reviewing and enhancing investigative documentation and SARs
Skill in cross-functional collaboration and stakeholder engagement
Skill in analytical thinking and data interpretation
Skill in written and verbal communication
Skill in administering anti-fraud policies and procedures
Skill in planning and scheduling work to meet organizational and regulatory requirements
Skill in investigating compliance issues and irregularities
Skill in making independent risk-based decisions
Skill in taking ownership of outcomes to drive strong team and process performance
Skill in inspiring and leading change when needed
Skill in delivering effective feedback
Ability to lead a high-volume, deadline-driven team with a focus on quality and compliance
Ability to identify and implement process improvements with measurable impact
Ability to communicate effectively with technical and non-technical audiences
Ability to manage multiple priorities in a fast-paced, evolving environment
Ability to adapt to evolving fraud threats and regulatory changes
Ability to inspire a high performing team
Ability to gather information, identify linkages, trends, and significance and communicate findings
Ability to interpret and apply regulations and identify and recommend compliance changes as appropriate
Ability to work independently as well as collaboratively within a team environment
Ability to provide a high level of customer service
Ability to establish and maintain effective working relationships at all levels of the organization
Ability to maintain confidentiality and exercise sound judgment
Ability to foster a culture of integrity, accountability, and continuous improvement
Preferred
ACAMS preferred
Company
Raymond James
Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO
Leadership Team
Paul Shoukry
Chief Financial Officer
James Sickling
COO - Fixed Income
Recent News
TradingView
2025-12-16
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