TDS Telecommunications LLC · 3 days ago
Manager-Application Development & Management
TDS Telecommunications LLC is dedicated to connecting people through cutting-edge fiber internet technology. In this role, you will supervise a team of IT professionals to plan, design, develop, deploy, and support IT applications and systems that align with company initiatives.
Telecommunications
Responsibilities
Ensures the successful implementation of systems that support company-wide business operations that may also span several business units within the company. Ensures that all activities and work products follow company development policies, procedures, and standards. Prepares workplans for product deliverables, manage human and fiscal resources, effectively negotiate timelines, scope, and cost constraints with project sponsors to attain project goals, oversee completion of tasks, provide status and completion reports to management, and administer the vendor contracts for the project
Ensures IT systems are maintained to meet the agreed upon service levels for availability, reliability, performance, and cost. Proactively plan and implement routine maintenance, repairs, enhancements, and upgrades to ensure the systems continue to meet business demands until their decommissioning. Develop on-call rotational schedules, backup plans, and documentation necessary to ensure 24x7 support of systems essential to the operation of the company or the provisioning and delivery of products and services to customers
Prepare cost benefit studies for proposed projects consistent with business goals and financial constraints using the appropriate financial analysis tools. Develop and maintain business cases for projects and complete the business value realization report at project completion. Establish project budgets, cost tracking mechanisms, processes for release of funds, and financial reporting for project sponsors and stakeholders. Take correction action as required to reduce financial risks and mitigate potential budget-related problems. Develop annual budget plans for new development, enhancements, maintenance, vendor support, and license fees
Identify the talent needs for the team to satisfy accountabilities for project delivery and operational support. Develop plans to attract, hire, develop, and retain employees with the skills, knowledge, experience, and motivation needed to successfully support the team in providing IT services. Anticipate shifts in skill requirements and prepare employees to meet those future needs. Provide growth opportunities for employees through stretch assignments, professional development, coaching, mentoring, and feedback. Establish performance criteria for employees, evaluate performance, and provide employees with timely feedback. When necessary administer performance improvement plans or conduct employee terminations
Communicate (e.g. written, verbal, social media, etc.) to appropriately engage and inform executive management, project sponsors, system stakeholders, and staff on project, system, financial, and team performance as appropriate. Communicate complex, technical information in a form and manner suitable for the audience to ensure maximum comprehension and to positively influence decision-makers. Establish trust with stakeholders through transparent, unbiased, factual, timely, and complete communication suitable for the targeted audience
Establish, grow, and maintain professional business relationships with internal sponsors and project stakeholders, other support teams within the company, and external product and service vendors
Maintains expert knowledge of the principles and practices of the company's chosen markets. Maintains expert knowledge of trends in project management best practices relevant to company's operations
Qualification
Required
Bachelors degree (or higher) -OR- 4+ years professional work experience
8+ years of IT experience
Preferred
Knowledge of supervisory skills including recruitment, hiring, performance management, and termination
Knowledge of company policies along with state and federal employment laws relevant to supervisory duties
Knowledge of leadership skills such as building effective teams, motivating employees, creating plans for employee growth and development, mentoring, and positioning employees for advancement
Knowledge of various project management tools to develop a comprehensive project work plan such as Work Breakdown Structure (WBS), Organizational Breakdown Structure (OBS), cash flow analysis, Gantt and network diagrams, and resource schedules
Knowledge of techniques such as the Critical Path Method (CPM) to assess and report on risks in project schedule; knowledge of corrective action steps to reduce risks and mitigate problems
Knowledge of System Development Life-Cycle (SDLC) methodologies such as Waterfall, Rapid Application Development, or Agile SCRUM
Knowledge of system testing practices and tools
Knowledge of problem-solving techniques and tools
Knowledge of techniques for vendor product solicitation, evaluation, and selection
General knowledge of the languages and tools typically used in software development including JAVA, .NET, PERL, COBOL, etc
General knowledge of computer operating systems such as Windows, Solaris, Linux, OS/390, etc
General knowledge of computer hardware and related infrastructure including servers, switches, routers, firewalls, load balancers, and storage
General knowledge of data networking including TCP/IP, IP subnetting, DNS, etc
General knowledge of the techniques for developing and implementing secure software and host platforms
General knowledge of database administration platforms, tools, and techniques for high-availability and high-performance systems
General knowledge of relevant regulations and legislation including CPNI, PCI, CALEA, etc
Knowledge of federal and state privacy regulations and the company's privacy and security policies
Ability to travel as needed for company business and professional development
Ability to work nights and weekends as needed for system implementations and resolving system problems
Knowledge of business analysis practices and business process modeling
Knowledge of quality management and quality improvement practices
Knowledge of team leadership skills, practices, and behaviors
Knowledge of techniques, tools, and applicable laws to conduct effective and legal interviews
Knowledge of techniques for writing and presenting business proposals to management
Knowledge of techniques to establish business relationships with outside vendors
Knowledge of effective writing and public speaking skills. Ability to convey complex information to general audiences
Knowledge of techniques and models for initiating and promoting change (e.g. organizational, process, policy.)
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
Company
TDS Telecommunications LLC
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.
H1B Sponsorship
TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
Helena Independent Record
2023-12-27
2023-12-27
Helena Independent Record
2023-12-27
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