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Good Shepherd Rehabilitation · 1 day ago

Good Shepherd Learns & Creates Administrative Assistant

Allentown, PA

Full-time

Onsite

Mid Level

3+ years exp

Good Shepherd Rehabilitation is seeking an Administrative Assistant to provide critical operational and administrative support for their Good Shepherd Learns & Creates program. The role involves coordinating clinical rotations, managing educational activities, and ensuring the smooth operation of departmental activities.

Health Care

Responsibilities

Coordinates all therapy clinical rotation and student observer programs, including inbox management, stakeholder communication, and onboarding compliance

Schedules therapy clinical affiliation and observer students across the organization

Oversees student application cycles; distributes materials to instructors and supports student–instructor placement decisions

Maintains the annual Clinical Rotation SmartSheet and verifies completeness of onboarding materials

Communicates with students and site managers to confirm readiness and start dates

Coordinates the two annual match windows (Fall & Spring) and communicates timelines to university partners

Maintains and updates the affiliation agreement spreadsheet; partners with Contract Management to ensure agreements remain current

Ensures student program content on the external website is accurate and updated by coordinating with Marketing

Monitors the Learn inbox and routes inquiries appropriately

Collaborates with content developers to gather required documentation for continuing education unit/credits (CEU) applications

Submits CEU applications and maintains all CEU approval documentation

Coordinates event scheduling, logistics, room reservations, communication, and onsite support for GSL&C and research activities

Coordinates and communicates with internal stakeholders to ensure annual mandatory education content is renewed annually within the learning management system

Serves as the primary point of contact for technology and equipment issues, coordinating troubleshooting needs with IT, BioMed, external vendors, and internal stakeholders

Initiates repair or maintenance requests for lab technologies and track progress through resolution; maintain associated documentation

Maintains inventory of lab equipment, software licenses, and service agreements

Coordinates scheduling and logistics for lab utilization across clinical programs, research activities, and academic partnerships

By transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics as needed and in a very efficient and timely manner

By performing administrative and delegated duties that involve confidential information and interaction with members of management, all associates, volunteers, patients/residents/clients and the community

By arranging travel, planning meetings and events, and participating in special events organization as requested

By sorting and distributing mail, ensuring receipt of key reports and other duties as assigned

By following internal policies related to confidentiality

Ensures adequate level of supplies is maintained by inventorying amounts on hand and replenishing stock when needed

By greeting them, in person or on the telephone; answering or directing inquiries

By keeping information confidential

By assisting others when necessary

Qualification

Administrative supportEvent coordinationClinical placement coordinationHealthcare experienceHigher education experienceCommunication skillsTeam collaborationConfidentiality adherence