Canal Insurance Company · 2 days ago
Scrum Master
Greenville, South Carolina, United States
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expCanal Insurance Company is seeking an experienced Scrum Master to lead Agile delivery for their Enterprise Applications team, focusing on the Guidewire InsuranceSuite platforms. This role involves facilitating Agile processes, managing stakeholder dependencies, and ensuring high-quality delivery across business and technical teams.
Insurance
Responsibilities
Lead all core Scrum ceremonies: pre-planning, sprint planning, daily stand-ups, backlog grooming, reviews, and retrospectives
Cultivate a self-organizing, cross-functional team environment
Promote Agile/Lean principles across delivery teams and stakeholders
Monitor and report on sprint metrics (velocity, burndown, capacity) using Azure Dev Ops; identify trends and opportunities for improvement
Proactively remove impediments and escalate risks as needed
Coordinate release planning and ensure delivery alignment across streams
Serve as liaison between Product Owners, Guidewire developers, QA, data integrations, and external vendors
Participate in Scrum-of-Scrums to synchronize dependencies across Billing, Policy, and Claims workstreams
Support Product Owners in story writing, acceptance-criteria definition, and prioritization to maximize ROI
Ensure Definition-of-Ready / Definition-of-Done compliance and maintain audit-ready documentation in SharePoint/Azure Dev Ops
Produce sprint and release status reports, highlighting scope, schedule, cost, and risk indicators for leadership dashboards
Champion a data-driven culture of inspection and adaptation
Qualification
Required
8+ years total IT / software delivery experience, with 4+ years as dedicated Scrum Master
Hands-on Guidewire implementation experience (PolicyCenter, BillingCenter, ClaimCenter or Digital)
Certified ScrumMaster® (CSM), Professional Scrum Master (PSM), or equivalent
Demonstrated success coaching Agile teams in a P&C insurance environment (commercial trucking a plus)
Expert knowledge of Azure Dev Ops (or Azure DevOps) and Confluence; able to configure boards, dashboards, and reports
Proven servant-leadership, conflict-resolution, and facilitation skills in cross-functional/matrix settings
Bachelor's degree in computer science, Information Systems, Business, or related field
Experience with Guidewire Cloud Platform, GOSU development life-cycle, and DevSecOps pipelines
Exposure to SAFe, Kanban, and Lean Six Sigma practices
Working knowledge of commercial trucking insurance operations and regulatory landscape
Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment
Excellent verbal and written communication skills with the ability to clearly present ideas to a variety of technical and non-technical audiences
Company
Canal Insurance Company
Canal Insurance Company specializes in insurance for commercial trucking and specialty transportation operations since 1939.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Brocklebank
President and Chief Executive Officer
Matthew Grimm
Vice President, Chief Underwriting Officer
Recent News
2025-12-15
2025-07-14
Company data provided by crunchbase