Client Solutions Administrator I - Teller - Full Time jobs in United States
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LINKBANK · 1 week ago

Client Solutions Administrator I - Teller - Full Time

LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services. They are seeking a Client Solutions Administrator I to deliver a unique experience for visitors, achieve solution center goals through accurate transaction processing, and provide tailored client solutions.

BankingCommunitiesFinancial Services

Responsibilities

Deliver a unique and positive experience for visitors to the solution centers
Achieve solution center’s goals through accurate transaction processing and tailored client solutions
Promote Corporate Values: Embody LINK’s values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities
Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service
Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online
Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed
Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits
Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms
Cash Management: Balance cash drawers and vault daily and maintain accurate audit records
Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve
Inventory Management: Order and manage supplies used in the Solution Centers
Training Assistance: Help train new employees and interns
Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services
Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes
Other Duties: Perform additional tasks as assigned

Qualification

Banking KnowledgeClient ServiceMultitaskingTechnical SkillsDetail-OrientedComplianceInterpersonal Skills

Required

High School Diploma or equivalent
Manage multiple priorities effectively
Strong attention to detail and proactive problem-solving
Basic understanding of bank products and services
Adherence to policies and procedures
Proficiency with computers and Microsoft Windows
Excellent client service skills with patience and empathy
Strong communication, leadership, and organizational abilities
Regular and Predictable attendance

Preferred

Prior teller experience or at least 1 year of cash handling and client service experience

Benefits

Medical / Dental / Vision Coverage for employee and families
Life Insurance / Short and Long Term Disability – employer paid
Voluntary Life and AD&D Options for employee, spouse and children
Employer match 50% up to 6% of employee’s bi-weekly salary deferral
Annual Paid Time off
120 hours of Paid Time off (Vacation)
40 hours of Family Care time
40 hours of Sick & Safe Leave
24 hours of Volunteer time
8 hours of Birthday time
11 paid holidays
Education Assistance
Employee Stock Purchase Program (buy at 5% discount)
Employee Referral Program
Paid Parental Leave

Company

LINKBANK

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Linkbank offers financial services to individuals, families, nonprofits, and business customers. It is a sub-organization of LINKBANCORP.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-10-05Acquired

Leadership Team

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Andrew Samuel
Chairman & CEO
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Dee Bonora
Chief Technology & Operations Officer
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Company data provided by crunchbase