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Maryland State Department of Education (MSDE) · 1 day ago

Administrative Specialist II (Eligibility Determination Unit)

Baltimore, MD

Full-time

Onsite

Entry Level

1+ years exp

The Maryland State Department of Education (MSDE) is seeking an Administrative Specialist II to support the Division of Rehabilitation Services' Eligibility Determination Unit. This role involves reviewing and analyzing various information to prepare applications for eligibility determinations, requiring independent judgment and adherence to agency policies.

AssociationEducation

Responsibilities

Prepare and analyze various reports from dual electronic case management systems to manage office workflow

Prioritize tasks based on federal eligibility requirements

Manage and track case follow-up to secure medical documentation or arrange diagnostic examinations

Identify and coordinate support services such as ASL, foreign language interpreters, transportation, and child care needed to complete medical and psychological assessments

Schedule and manage intake appointments

Identify and prepare cases for transfer to appropriate field office

Make recommendations for procedural enhancements

Obtain, analyze and interpret records for required data and disability documentation

Prepares and analyzes monthly reports

Analyzes legal requests for consumer documentation

Ensures electronic case records are accurate and complete

Explains DORS policy/procedures to consumers, the general public, and referral sources

Responds to consumer crisis situations, providing information and community resources

Process invoices for payment and resolve billing questions

Qualification

Case management softwareInvoice processingExcel spreadsheetsData analysisWorking with disabilitiesIndependent judgmentCommunication skillsOrganizational skills

Required

Graduation from an accredited high school or possession of a high school equivalency certificate

One year of experience performing administrative staff, clerical, clerical technical, or secretarial work

Candidates may substitute 30 credit hours from an accredited college or university for the required experience

Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience

Preferred

Experience using a case management database software program

Experience processing invoices or billing management

Experience using excel spreadsheets

Experience reviewing information for content and accuracy

Experience working with people with disabilities

Applicants must consent to a State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency

Benefits

State Of Maryland Benefits

Company

Maryland State Department of Education (MSDE)

Maryland features a diverse educational landscape, comprised of over 1,400 public schools, 24 local education agencies (LEAs), and more than 7,000 child care providers statewide.

Founded in 1916

Baltimore, Maryland, USA

1001-5000 employees