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TOCA Football · 1 day ago

Customer Service Associate

The Colony, TX

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

TOCA Football is dedicated to creating an engaging environment for guests where they can learn and enjoy sports. The Customer Service Associate plays a crucial role in ensuring a positive guest experience by greeting visitors, addressing their needs, and maintaining facility operations.

RecreationSoccerSports

Responsibilities

Greet like a champ, answer like a pro, and make every guest feel like an MVP

Handle questions, feedback, and concerns with good vibes and care

Jump in to fix issues quickly or tag in a teammate

Work together to keep things flowing and guests happy

Work in concessions (as needed)

Keep the space clean, stocked, and ready for action

Help with scheduling, check-ins, sign-ups, and events

Own the front desk like it's your stage

Waivers, payments, reports = no big deal for you

Learn the TOCA way and level up your game

Gain development to keep your career going with TOCA

Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud

Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center

Qualification

Communication skillsGoogle SuiteScheduling toolsCustomer servicePhysical staminaTeamworkProblem-solving

Required

Candidates must be able to work evenings and weekends

Love people and good vibes

Have top-tier communication skills

Can stay cool under pressure

Know your way around Google Suite & scheduling tools (on-site training)

Can lift 30+ lbs and move with energy

Benefits

Competitive Pay & On Demand Pay

Part Time, Flexible Scheduling

Career Growth & Development

Employee Assistance Program

Active & Fit Membership

Benefits Hub Discount Marketplace

4 TOCA Training Sessions

50% Off Classes

Free Pick/League Play

1 Free Birthday Party

Food and Beverage Discount

2 Free Packages to share with your squad!

Company

TOCA Football

TOCA is a soccer technology company that aims to disrupt and elevate the soccer experience through user-centered technology.

Founded in 2016

Costa Mesa, California, USA

501-1000 employees

http://tocafootball.com

Funding

Current Stage

Late Stage

Total Funding

$279.97M

Key Investors

JP MorganLeah Cathrine WilliamsonHarry Kane

2025-05-20Undisclosed· $15M

2025-05-20Debt Financing· $20M

2024-10-10Series F· $100M

Leadership Team

Yoshi Maruyama

Chief Executive Officer & Board Director

Eddie Lewis

Founder/President

Recent News

Sports Business Journal

Sports Business Daily: Executive Transactions - October 23, 2025

2025-10-24

PR Newswire

TOCA Football Appoints Emelie Tirre to Board of Directors

2025-10-23

Sports Business Journal

Batbox first U.S. location opening this month

2025-10-09

Company data provided by crunchbase