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NEOGOV · 5 days ago

Motor Vehicle Customer Service Representative 1 (02-9502)

Anchorage, AK

Full-time

Onsite

New Grad, Entry Level

$20.82/hr - $20.82/hr

0+ years exp

NEOGOV is part of the State of Alaska, dedicated to improving the lives of Alaskans through efficient licensing and permitting. The Motor Vehicle Customer Service Representative 1 will assist in managing driver license actions and ensuring the accuracy of records while collaborating with other agencies to maintain road safety.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Help keep Alaska’s roads safe by working on driver license actions, like revoking licenses for violations and setting up administrative hearings

Learn to interpret important laws, collaborate with other agencies, and ensure records are accurate and up to date

Support your team and play a key part in keeping our communities safe

Qualification

Customer ServiceComputer SkillsAttention to DetailIntegrity/Honesty

Required

Six months of employment experience that included cash handling and working directly with clients or customers

Six months of office clerical employment experience providing information to clients, customers, or the general public on services, procedures, and requirements, which included entering or retrieving data using computer systems

Postsecondary education from an accredited college may substitute for the required experience. (Three semester hours or four quarter hours equal one month.)

A background check of criminal justice information will be conducted upon initial employment

Attention to Detail: Is thorough when performing work and conscientious about attending to detail

Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work

Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct