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EECU · 1 day ago

Bilingual Financial Center Consultant I (Teller) - Little Road

Little Road, Arlington, TX, US

Full-time

Onsite

Entry Level

1+ years exp

EECU is a community credit union based in Fort Worth, Texas, seeking a Bilingual Financial Center Consultant I (Teller) for their Little Road location in Arlington. The role involves providing excellent member service, conducting teller transactions, and fostering long-term relationships with members while meeting sales goals.

Financial ServicesVenture Capital

Responsibilities

Deliver great member experiences in our environment and be invigorated by constant personal interaction

Providing a complete service and sales experience for members resulting in exceeding sales goals on a monthly basis

Perform a broad variety of member service functions such as teller functions; deposits, withdraws, check cashing, etc

Have the ability to solve operational issues

Proactively initiate and support marketing initiatives within the branch

Responsible for building exceptional rapport with our members with providing excellence in service

Responsible for lobby coverage that includes greeting all members, answers calls, and assists or directs members to appropriate employees when needed

Qualification

Cash handlingBilingual SpanishCustomer serviceCommunication skillsMath skillsEnthusiasmProfessionalismListening skillsProblem solvingWritten communication

Required

Ability to deliver great member experiences in our environment and be invigorated by constant personal interaction

Providing a complete service and sales experience for members resulting in exceeding sales goals on a monthly basis

Perform a broad variety of member service functions such as teller functions; deposits, withdraws, check cashing, etc. Have the ability to solve operational issues

Proactively initiate and support marketing initiatives within the branch

Responsible for building exceptional rapport with our members with providing excellence in service

Responsible for lobby coverage that includes greeting all members, answers calls, and assists or directs members to appropriate employees when needed

EECU will, in compliance with applicable law, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions

If offered a position with EECU, will have to clear background check including employment, criminal, and drug screen

One to two years minimum experience in a retail or financial environment that requires excellence in service while building exceptional rapport with member/customers

Cash handling daily with the ability to balance without overages or shortages

Strong communication skills that let you converse freely and comfortably in all interactions with members

Bring enthusiasm and professionalism to EECU, with a high level of ownership and accountability

Thrive in a fast-paced environment with the ability to prioritize multiple tasks daily

Good listener that is approachable, can problem solve and be empathetic

Relevant computer skills, solid math and written communication skills

High school diploma or equivalent

Bilingual required- able to read, write, and speak Spanish

Need to be available during the hours of 7:45am- 6:15pm Monday - Friday, and 8:45am-1:15pm Saturdays

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief

Required to attend initial and ongoing annual Bank Secrecy Act training