New Horizon Bank · 3 days ago
Deposit Operations Associate - Richmond, Virginia
Richmond,VA,US
Full-time
Onsite
Senior Level
5+ years expNew Horizon Bank is focused on building a fast-paced banking environment driven by grit and execution. The Deposit Operations Associate will perform general operations functions related to deposits and payments while ensuring compliance with established policies and regulatory requirements.
BankingCustomer ServiceFinancial Services
Responsibilities
Resolve outstanding items in general ledger
Perform research and adjustments
Perform as back-up for currency orders and wire transfers
Reconcile Community Bankers Bank statement weekly and end of the month. Review statement daily
Prepare Public Funds report monthly and quarterly to the State
Develop and maintain a working knowledge of bank products and services
Assemble information for external and internal auditors for audits
Assist in special projects, such as year-end audits and regulatory examination preparation
Ensure effective communication is delivered with respect to incidents related to Deposit Operations as well as regular communication related to the status of outstanding issues as they pertain to the support provided by Deposit Operations to branch personnel
Responsible for ensuring all questions and concerns related to the Deposit Support functions of Core Processor are answered timely and cases are placed with Core Processor for assistance
Performs daily activities of back-office branch items processing including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, ACH processing, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations
Research and analyze problems for customers, branches and departments, relating to the Deposit Operations area and resolve issues promptly
Assist with development and implementation of processes, policies, procedures and internal controls related to operational functions
Assists and interfaces with examiners and auditors during regulatory exams and internal audits when related to Deposit Operations functions
Assist with examinations and audit reports related to Deposit Operations including support where corrective actions are required
Assist with the Bank’s year-end reporting requirements including IRS tax reporting
Assist Compliance Officer with both the Bank Secrecy Act and Identity Theft Prevention programs
Compiles information from various areas of the Bank where problems or errors have been identified. Utilizes these examples to assist with training the staff to become more efficient both in Branch efforts and Operations (i.e. - communication flow to branch office)
Works closely with management to ensure proper dual controls and other security measures are in place
Ensures the accurate balancing of deposit ledgers. Take immediate action to document errors and resolve the problem quickly so accounts can be reconciled
Qualification
Required
A minimum of 5 years' previous bank operations experience or related areas
Additional experience in other areas of a bank would be beneficial, especially in a branch environment
Ability to research, interpret, analyze and report operational data
Excellent verbal and written skills
Proficient or must become proficient in Core Processing System, Outlook, Word, and Excel applications
Ability to make sound decisions, prioritize work, meet deadlines and work in a team environment
Must have the ability to listen, reason, and interact with others
The ability to exercise self-control and work under possible stressful conditions is necessary
Must have the ability to collect, analyze and interpret data and conduct research to solve deposit-related problems
Bachelor's degree or the equivalent combination of education and experience
Overall understanding and working knowledge of bank operational procedures, compliance, banking and/or audit experience
Working knowledge of Federal and State banking regulations as they pertain to operational functions
Basic input, output, error correction, general ledger account structure, and knowledge of electronic funds transfer is highly desired
Company
New Horizon Bank
New Horizon Bank provides financial and banking services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Will Groves
President and Chief Executive Officer
Emily Maze
EVP, Chief Credit Officer
Recent News
2025-07-23
The Virginian-Pilot
2025-04-15
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