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ShipperHQ · 1 week ago

Sales and Partnerships Manager - UK

United States

Full-time

Remote

Mid Level

4+ years exp

ShipperHQ is a trusted leader in the e-commerce shipping space, helping merchants deliver better checkout experiences. The Sales and Partnerships Manager will drive growth through strategic partnerships and direct sales, ensuring partner and customer success while positioning ShipperHQ as a leading e-commerce solution.

DeliveryE-CommerceInformation TechnologySaaSShippingSoftware

No H1B

Responsibilities

Grow revenue through strategic partnerships with agencies, e-commerce platforms, and technology partners

Identify and close co-selling, referral, and go-to-market opportunities across partner and direct sales channels

Own sales conversations, demos, and negotiations across SMB and Enterprise pipelines

Manage the full sales funnel and continuously improve processes to drive efficiency and conversion

Build strong customer relationships to maximize value, drive retention, and uncover upsell and cross-sell opportunities

Collaborate with Marketing, Product, Support, and CS on joint initiatives, partner enablement, and customer success

Represent ShipperHQ at industry events, webinars, and community initiatives

Track partner and customer performance in CRM tools, sharing insights that inform strategy and growth

Qualification

SaaS sales experienceE-commerce knowledgeCRM proficiencyPartnership managementSales pipeline managementAI tools usageRelationship buildingCommunication skillsNegotiation skillsProblem-solving mindsetCritical thinkingTechnical communication

Required

4+ years of experience in SaaS sales, partnerships, customer success, account management, or business development

Experience working with agencies, technology partners, or platform ecosystems is a strong advantage

Strong understanding of the e-commerce landscape, including platforms, integrations, and merchant needs

Revenue-driven and accountable: motivated by outcomes, owns targets, and delivers measurable impact

Proven ability to manage a sales pipeline and close new business while growing existing accounts

Excellent relationship-building, communication, and negotiation skills

Comfortable working cross-functionally and managing multiple priorities in a fast-paced startup environment

Proficient with CRM and sales enablement tools

Able to quickly learn and communicate technical product details and value propositions

Demonstrated ability to effectively use AI tools (including prompt-based workflows) for research and analysis, paired with strong critical thinking and quality control to avoid low-quality outputs

Problem-solving mindset with a data-driven approach to identifying trends, opportunities, and areas for improvement

To be considered for this position, applicants must have the legal right to live and work in the United Kingdom. Proof of eligibility will be required before commencement of employment