MPHI · 1 day ago
Competency Exam Technician
United States
Full-time
Remote
Entry Level
$48K/yr - $66K/yr
2+ years expMPHI is a Michigan-based and nationally engaged, non-profit public health institute dedicated to building a healthier tomorrow. They are seeking a Competency Exam Technician to provide technical support for Bureau programs, particularly focusing on EMS competency exam projects and ensuring the integrity and security of exam materials.
Health CareMarketingNon Profit
Responsibilities
Maintain strict confidentiality and security of all exam materials in accordance with state and legal requirements
Monitor access to exam content and ensure secure handling, storage, transmission, and destruction of sensitive materials
Implement and document exam security protocols and chain-of-custody procedures
Actively monitor online student platforms, such as Quizlet and Discord, for compromised exam material and report irregularities to the Exam Manager immediately
Manage information requests by searching records, updating manual/electronic files, and categorizing documents by appropriate titles
Monitor shared email inboxes to facilitate Bureau communications and manage EMS files within the licensing system
Collaborate with administrative assistants on duties that overlap across departments or meetings
Schedule Subject Matter Expert (SME) panels and advisory meetings; prepare, record, and file all associated agendas and minutes
Coordinate the distribution of correspondence from the Contractor and Department to training programs
Maintain version control and documentation for all exam-related materials
Track exam development milestones, timelines, and deliverables to ensure implementation deadlines are met
Assist with psychomotor exam station setup, scheduling, and documentation
Track review due dates for policies, manuals, and handbooks, advising appropriate staff 60–90 days prior to deadlines
Monitor and track initial education paramedic reports to ensure compliance with policy and maintain documentation to support Education Coordinators
Assist with data collection and preliminary analysis related to exam performance and outcomes
Always represent the best interests of MPHI and MDHHS
All other duties as assigned
Qualification
Required
High school diploma and current EMS license are required
Minimum of two years of administrative support experience is required
Knowledge of standard office practices, administrative procedures, and professional workplace standards
Knowledge of records management, filing systems, and document retention requirements
Knowledge of correct English usage, grammar, spelling, and professional writing conventions
Knowledge of organizational structure, workflow processes, and established policies and procedures
Ability to accurately collect, organize, code, index, sort, batch, and maintain controlled documents and records
Ability to analyze information, identify discrepancies or process gaps, and make sound recommendations for improvement
Ability to communicate clearly and professionally, both verbally and in writing, with internal staff, subject matter experts, and external partners
Ability to plan, prioritize, and coordinate work to meet schedules, deadlines, and operational requirements
Ability to work collaboratively and assist others in resolving administrative or operational issues
Ability to handle sensitive and confidential information with discretion and professionalism
Ability to exercise independent judgment within established policies and procedures
Proficiency in Microsoft Office Suite (including Word, Excel, Outlook, and Teams) for document creation, data tracking, communication, and workflow coordination
Proficiency in Adobe Acrobat Pro for creating, editing, securing, and managing controlled PDF documents
Preferred
Associate's degree in health sciences, public administration, or education is preferred
Current State of Michigan Paramedic license and Instructor Coordinator license are also preferred
Three years of administrative support and EMS experience is preferred
Company
MPHI
MPHI is a public health institute that provides public health innovation and collaboration to promote health and improve well-being.
501-1000 employees
H1B Sponsorship
MPHI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (4)
2022 (9)
2021 (9)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Amy Stagg
Senior Project Manager - Center for Strategic Health Partnerships
Carmen Thomas, DTL
Chief Government Relations Officer
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