AMSURG · 17 hours ago
Director of Operations (California)
California, United States
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expAMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. The Director of Operations is responsible for optimizing center operations, building partnerships with physician leaders, and overseeing the governance of Ambulatory Surgery Centers to enable growth and manage financial performance.
Health CareHealth DiagnosticsMedical
Responsibilities
Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy
Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth
Executes and supports corporate initiatives to implement at assigned ASCs
Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO’s to execute on drivers of volume growth
Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships
Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies
Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes
Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making
Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases
Tactical management of ASC initiatives and day-to-day operations
Mentors and trains Center Administrators; coordinates onboarding and learning and development programs
Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs)
Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require
Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management
Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices
Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted
Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement
Develops and/or identifies best practices; motivates the adoption of new opportunities
Mitigates legal issues in collaboration with the VP of Operations and legal department
Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers
Supports recruitment and retention of physicians for business development and market development
Effectively collaborates and communicates with partners and ASC stakeholders
Articulates corporate initiatives and partners to develop plans to support and implement them timely
Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them
Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution
Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs
Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements
Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs
Responsible for governance oversight in all operational areas including: Quality oversight, Operational Efficiency, Labor Market/Staffing, Policy and Procedures, Risk Management, Regulatory compliance, Patient Experience, Information Technology- Risk Mitigation, Security, P&L
Manages and reports on ASC financial performance
Develops and manages center budgets and distribution process with support from VP
Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment
Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets
Ensures awareness of financial performance and answers questions on variances to budget and expectations
Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs
Oversees Revenue Cycle Management of assigned ASCs to ensure A/R benchmarks are met and cash flow is efficient and effective
Qualification
Required
Excellent customer service
Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers
Strong leadership, management, and organizational
Understanding of healthcare trends and their relationship to Ambulatory
Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to
Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and
Self-motivated; able to work without direct
Ability to integrate and harmonize diversified
Ability to understand, influence, and partner with others
Excellent judgment and decision-making skills; able to resolve problems quickly and effectively
Bachelor's degree in healthcare administration or relevant field, and/or equivalent combination of education and work
Minimum five to seven (5-7) years of healthcare management experience
Minimum three (3) years' experience managing healthcare operations
Preferred
Experience preferred managing up to $40 million+ in revenue at a minimum
Multi-state healthcare system experience preferred
Knowledge of operations in an outpatient or physician specialty service line preferred
Clinical and/or Revenue Cycle Management experience preferred
Benefits
Paid Time Off
Medical
Dental
Vision
Life
Disability
Healthcare FSA
Dependent Care FSA
Limited Healthcare FSA
FSAs for Transportation and Parking & HSAs
Matching 401(K) Plan
Company
AMSURG
AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-06-17Acquired
1997-12-03IPO
Leadership Team
Christopher A. Holden
CEO
Recent News
San Bernardino Sun
2025-12-29
2025-12-09
Company data provided by crunchbase