Institute on Aging · 8 hours ago
Database Manager
San Francisco, CA
Full-time
Hybrid
Mid Level
$82K/yr - $94K/yr
3+ years expInstitute on Aging is seeking an experienced Philanthropy Database Manager to support their fundraising efforts through expert CRM management and data analysis. The role involves maintaining donor data, collaborating with various teams, and ensuring data accuracy to keep the donor pipeline active and aligned with the organization's mission.
Hospital & Health Care
Responsibilities
Serve as the department expert on Raiser’s Edge (or comparable CRM)
Maintain accurate donor, gift, opportunity, and moves management data
Support online giving functionality in partnership with Marketing
Track event sponsorships, invitations, and attendance
Maintain SOPs for prospect management, cultivation, solicitation, and stewardship
Perform complex queries, exports, lists, and segmentation
Prepare weekly revenue reports and bimonthly Philanthropy Committee updates
Provide post-event reporting and annual donor trend analysis
Collaborate with departments to generate mailing lists and reconcile data with Finance
Process all gifts, pledges, and donor acknowledgements
Ensure coding accuracy, data quality control, and best-practice record keeping
Serve as point of contact for Finance regarding gift allocation
Manage CRM vendor relationships (e.g., Blackbaud/Raiser’s Edge)
Support donor e-newsletters and stewardship communications
Train staff on Raiser’s Edge and Raiser’s Edge NXT
Serve as a donor-facing point of contact
Assist with general Philanthropy department administrative processes
Qualification
Required
Minimum 3 years of relevant experience in nonprofit fundraising, donor services, or CRM/database management
Demonstrated proficiency in CRM software (Raiser's Edge, Salesforce, or similar)
Experience in database administration, query writing, prospect/constituent management
Bachelor's degree OR 4+ years of experience in lieu of a degree
Strong skills in Microsoft Excel, Teams, and Office Suite
Excellent organizational, written, and interpersonal communication skills
High attention to detail with strong analytical and decision-making abilities
Ability to work independently and collaboratively within a multicultural team
Flexible, self-motivated, and committed to mission-centered work
Benefits
Flexible Hybrid Scheduled
Work-Life Balance
Full Benefit Package
Advancement
Company
Institute on Aging
Institute on Aging (IOA) believes the future should be something to look forward to, at every age.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Preston Burnes
Vice President of Strategic Partnerships
Dan O'Leary
Chief Executive Assistant to the President & CEO
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