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MCPC · 4 days ago

Desktop Support / Field Technician

Burton, OH

Contract

Onsite

New Grad, Entry Level

MCPC is seeking an experienced Onsite Endpoint Support Technician to provide hands-on technical support for endpoint devices at their Burton, Ohio location. The role involves diagnosing and resolving hardware and software issues, as well as ensuring compliance with company security policies and procedures.

Information ServicesInformation Technology

Responsibilities

Provide onsite support for desktops, laptops, and peripheral devices

Diagnose and resolve hardware and software issues promptly

Install, configure, and maintain operating systems and applications

Assist with network connectivity and printer setup

Ensure compliance with company security policies and procedures

Document all support activities and maintain accurate records

Travel to Akron and Barberton locations as needed for onsite support

Qualification

Windows OSEndpoint supportNetworking conceptsProblem-solvingCommunication skills

Required

Proven experience in endpoint support or IT helpdesk roles

Strong knowledge of Windows OS and common business applications

Familiarity with basic networking concepts (TCP/IP, DNS, DHCP)

Excellent problem-solving and communication skills

Ability to work independently and manage time effectively

Reliable transportation for travel between Burton, Akron, and Barberton

Benefits

Mileage reimbursement provided

Company

MCPC

MCPc is a global data protection company.

Cleveland, Ohio, USA

201-500 employees

https://www.mcpc.com

Funding

Current Stage

Growth Stage

Leadership Team

Tom Reddy

Executive Vice President of Strategic Partner Alliances

Dale Phillips

Chief Information Officer

Recent News

Crain's Cleveland Business

Westfield Bank appoints Fortress Security CEO Andy Jones to board of directors

2024-04-11

Company data provided by crunchbase