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American Vision Partners · 3 days ago

Patient AR Specialist

Phoenix, AZ

Full-time

Onsite

Senior Level

5+ years exp

American Vision Partners (AVP) is dedicated to providing the highest quality patient care by partnering with leading ophthalmology practices across the country. As a Patient A/R Specialist, you will be responsible for collecting payments and assisting patients with account inquiries while ensuring compliance with federal and state regulations.

Health CareMedical

Responsibilities

Follows-up with patients and ensures outstanding balances are paid

Makes calls to and takes calls from patients, discussing their account in detail

Ensures that patient statements are sent with accurate information on a daily basis

Works accounts for external collection action, after all other avenues of internal collection action has been exhausted

Take payments over the phone from patients as well as make payment arrangements if needed

Researches and prepares patient credits and coordinates with accounting to process approved refunds

Process bankruptcy notices according to company policy

Makes changes to demographic information as necessary in order to produce a clean patient statement

Performs all other assigned duties

Qualification

Medical billingCMS guidelines knowledgeInsurance guidelines knowledgeOphthalmology backgroundCoding policies knowledgeComputer skillsMath skillsReliableMulti-taskingConfidentiality (HIPAA)ProfessionalismDetail orientedVerbal communicationWritten communication