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TELUS Digital · 1 day ago

Policy Analyst, Trust & Safety (AI Training Data Specialist)

Las Vegas, NV

Full-time

Onsite

Entry, Mid Level

2+ years exp

TELUS Digital is seeking a highly analytical and articulate Policy Analyst for a position that sits at the critical intersection of policy, technology, and user safety. The primary responsibility will be to deconstruct complex content and author meticulous, evidence-based analyses that shape the accuracy and fairness of content moderation for millions of users.

AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Analyze video and audio content to identify potential violations of our client’s platform policy, focusing on complex areas like dehumanization, incitement, and coded language

Author clear, concise, and logically structured Chain-of-Thought analyses for each piece of content, detailing the "why" behind your verdict

Quote specific, verbatim evidence from the content to ground your analysis in indisputable fact

Apply the Policy framework with a high degree of precision, correctly identifying how the content relates to various policy violation categories

Identify targeted Protected Groups (PGs) with specificity, using contextual clues and slur identification to move beyond vague descriptors

Evaluate complex contextual factors, including reclaimed language, satire, educational content, and speaker/target dynamics, to avoid false positives

Maintain the highest standards of quality, accuracy, and professionalism in all written outputs, ensuring they are free of grammatical errors and vague language

Qualification

Policy analysisAnalytical writingAI/MLLegal researchInvestigative journalismDigital culture familiarityFluency in second languageCultural awarenessCritical thinkingDetail-oriented

Required

Bachelor's degree in a field requiring rigorous analytical and writing skills (e.g., Law/Pre-Law, Journalism, Political Science, Sociology, Linguistics, Philosophy, or a related field)

2+ years of professional experience in a role centered on policy analysis, legal research, investigative journalism, fact-checking, or Trust & Safety

Demonstrated excellence in analytical or argumentative writing. A portfolio or writing sample may be requested

High degree of familiarity with online platforms, digital culture, and contemporary social issues