AI Training Data Specialist, Trust & Safety jobs in United States
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TELUS Digital · 1 day ago

AI Training Data Specialist, Trust & Safety

TELUS Digital is a global telecommunications service provider seeking an AI Training Data Specialist in Trust & Safety. The role involves analyzing complex content and authoring evidence-based analyses to train advanced AI models, ensuring accurate and fair content moderation.

AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Analyze video and audio content to identify potential violations of our client’s platform policy, focusing on complex areas like dehumanization, incitement, and coded language
Author clear, concise, and logically structured Chain-of-Thought analyses for each piece of content, detailing the "why" behind your verdict
Quote specific, verbatim evidence from the content to ground your analysis in indisputable fact
Apply the Policy framework with a high degree of precision, correctly identifying how the content relates to various policy violation categories
Identify targeted Protected Groups (PGs) with specificity, using contextual clues and slur identification to move beyond vague descriptors
Evaluate complex contextual factors, including reclaimed language, satire, educational content, and speaker/target dynamics, to avoid false positives
Maintain the highest standards of quality, accuracy, and professionalism in all written outputs, ensuring they are free of grammatical errors and vague language

Qualification

Analytical skillsPolicy analysisWriting skillsAI/ML conceptsFluency in second languageDigital culture familiarityCultural awarenessObjective mindsetCritical thinkingAttention to detail

Required

Bachelor's degree in a field requiring rigorous analytical and writing skills (e.g., Law/Pre-Law, Journalism, Political Science, Sociology, Linguistics, Philosophy, or a related field)
2+ years of professional experience in a role centered on policy analysis, legal research, investigative journalism, fact-checking, or Trust & Safety
Demonstrated excellence in analytical or argumentative writing. A portfolio or writing sample may be requested
High degree of familiarity with online platforms, digital culture, and contemporary social issues

Preferred

Advanced degree (Master's, PhD, or J.D.) in a relevant field
Direct experience working with and interpreting online platform content policies
A foundational understanding of AI/ML concepts and the importance of high-quality training data
Fluency in a second language

Company

TELUS Digital

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TELUS Digital accelerates revenue growth and operational efficiency with AI-fueled technology and expert teams

Funding

Current Stage
Public Company
Total Funding
unknown
2025-09-02Acquired
2021-02-03IPO
2016-05-05Private Equity

Leadership Team

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Grégoire Vigroux
Co-Founder, TELUS International Europe (exited but still involved)
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Company data provided by crunchbase