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Toyota of Surprise · 1 day ago

Internet Sales Consultant

Surprise, AZ

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $100K/yr

Toyota of Surprise, a Penske Automotive Group dealership, is looking for Internet Sales Consultants to join their team and help deliver extraordinary customer experiences. The role involves growing the customer base using web-based tools and supporting the sales team to meet sales goals.

Retail Motor Vehicles

Responsibilities

Actively grow our customer base using world class web-based and CRM tools

Support the entire sales team to ensure individual and departmental sales goals are met

Ensure our customers have a world-class car-buying experience at every step along their sales journey, from generating sales appointments, to answering/forwarding communications promptly and professionally, to scheduling the first service appointment for vehicles sold

Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services

Understand and use CRM and lead management tools to accurately manage inquiries, update customer files, compile necessary reports and forms on a timely basis, and follow-up on repeat business

Ensure that all dealership websites are up-to-date and optimized to attract new and repeat business, and reflect all current promotions and advertising

Strive to grow the dealership and your career by hitting challenging monthly goals

Qualification

CRM toolsLead managementCustomer experienceCommunication skillsEnthusiasmTeam playerOrganizational skillsInterpersonal skillsReliabilityWork ethicGrowth mindset

Required

Genuine interest in providing an exceptional customer experience

Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude

Excellent communication, interpersonal and organizational skills

Strong work-ethic with the ability to work in a fast-paced, results-driven environment

Prompt responses to internet inquiries with courtesy, accuracy and professionalism

Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey, from generating sales appointments, to answering/forwarding communications promptly and professionally, to scheduling the first service appointment for vehicles sold

Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services

Technical Expertise: Understand and use CRM and lead management tools to accurately manage inquiries, update customer files, compile necessary reports and forms on a timely basis, and follow-up on repeat business

Consistency: Ensure that all dealership websites are up-to-date and optimized to attract new and repeat business, and reflect all current promotions and advertising

Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals

Some positions may require applicants to possess a valid driver's license and have a good driving record