Zurich Insurance · 1 day ago
Entry Level Claims Adjuster
Stevens Point, WI
Full-time
Hybrid
Entry Level
1+ years expZurich Cover-More is one of the world’s leading travel insurance and assistance providers, dedicated to protecting travelers with personalized care and support. The role of Entry Level Claims Adjuster involves assessing and investigating travel-related claims, ensuring timely resolutions, and providing exceptional customer support throughout the claims process.
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Responsibilities
Provide exceptional customer support to claimants throughout the claims process
Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Qualification
Required
1-2 years of customer service experience
Be eager to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for details, supporting thorough investigations and precise documentation
A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month
Benefits
Regular annual and personal leave benefits
Volunteer leave
Comprehensive paid parental leave scheme
Competitive high-deductible health plan
EAP programs
Access to health and well-being activities
401(k) program with employer matching
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
10001+ employees
H1B Sponsorship
Zurich Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (59)
2023 (61)
2022 (74)
2021 (45)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Matthew Reilly
COO, Asia Pacific
Recent News
2026-01-07
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