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El Programa Hispano · 2 months ago

Administrative Support Specialist (Part-Time)

Gresham, OR

Part-time

Onsite

Entry Level

$21/hr - $23/hr

1+ years exp

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. The Administrative Support Specialist will serve as a point of contact for community members seeking services, providing referrals and performing various administrative tasks to support the front desk operations.

Non-profit Organization Management

Responsibilities

Answer main telephone line, route calls appropriately

Provide Information and Referral Assistance to Spanish and non-Spanish speaking community members

Greet participants and guests in person and over the phone

Check in/out projector, and guest badges

Coordinate the scheduling of conference rooms

Notify Facilities Manager when inventory of office supplies are low and process incoming mail

Perform data entry in Salesforce and other databases assigned

Responsible for opening EPHC office

Work schedule: Monday, Tuesday, Thursday 8:15 AM to 1:15 PM

Adherence to El Programa Hispano Católico policies and procedures

Actively participate in team projects including team, agency, program, and partner meetings

Perform other duties and responsibilities as assigned

Qualification

Microsoft Office SuiteBilingual (Spanish/English)Receptionist experienceCustomer service practicesCultural responsivenessAttention to detailSelf-motivationProblem-solving skillsOrganizational skills

Required

Must be bilingual (Spanish/English) and bi-culturally competent

High School degree or one year of field experience

Minimum of one year of demonstrated success as a Receptionist or Administrative Assistant; Working preferably in a non-profit social service environment

Strong computer skills with demonstrated proficiency (intermediate to advanced) in Microsoft Word, Excel, Outlook, PowerPoint and Publisher

Ability to work with public; greet participants in a friendly, culturally responsive way and respond compassionately to people in crisis

Embody values of cultural humility and servant leadership and demonstrate cultural responsiveness across cultures

Strong attention to detail

Self-motivation and the ability to work independently with strong analytical and problem-solving skills

Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow through, and simultaneously manage multiple priorities to meet goals on time

Demonstrate judgment and discretion in dealing with confidential matters

Ability to work with creativity and flexibility in a changing organization. Ability to support organization and program specific mission and goals

Ability to lift up to 40 pounds

Satisfactory results from criminal, civil and/or motor vehicle background check required