Grapevine Technologies Inc · 1 day ago
Helpdesk IT Support Technician (Level 1)
Visalia, California, United States
Full-time
Onsite
New Grad, Entry LevelGrapevine MSP is the Central Valley’s largest managed IT services provider, based in Bakersfield, CA, dedicated to helping businesses thrive through innovative technology. The Helpdesk IT Support Technician (Level 1) role is focused on providing first-line technical support, troubleshooting issues, and ensuring the optimal functionality of hardware and software systems for clients.
Health CareSoftwareSupply Chain Management
Responsibilities
Set up workstations with computers and necessary peripherals (routers, printers, etc.)
Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality
Install and configure appropriate software and functions in accordance with specifications
Ensure the security and privacy of networks and computer systems
Provide users with orientation and guidance on operating the new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintaining records/logs of repairs, fixes, and maintenance schedules
Qualification
Required
Passionate and motivated individual seeking to advance their careers in IT support
Ability to set up workstations with computers and necessary peripherals (routers, printers, etc.)
Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality
Install and configure appropriate software and functions in accordance with specifications
Ensure the security and privacy of networks and computer systems
Provide users with orientation and guidance on operating the new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
Maintaining records/logs of repairs, fixes, and maintenance schedules
Company
Grapevine Technologies Inc
The current healthcare supply chain is riddled with inefficiencies.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2M2022-04-01Pre Seed· $2M
Leadership Team
Luká Yancopoulos
Chief Executive Officer
Emma Davies
Co-Founder
Recent News
Company data provided by crunchbase