Signarama Austin · 2 months ago
Inside Sales Support Specialist
Signarama is the world’s largest sign and graphics franchise, and they are seeking a Customer Account Specialist / Front Office Administrator to join their team. This role combines customer service, estimating, project coordination, and marketing support, serving as the first point of contact for clients and ensuring smooth project communication.
Marketing & Advertising
Responsibilities
Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
Prepare and deliver accurate sign and graphics estimates
Support outside sales staff with vendor quotes and purchasing for outsourced products
Coordinate project details with design, production, and installation teams
Manage permits, schedules, and customer communications throughout the project
Oversee quality control to ensure every job meets Signarama standards
Assist with marketing efforts including project photos, videos, and social media ideas
Maintain an organized, professional front office environment
Qualification
Required
Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
Strong communication and organizational skills with attention to detail
Proficient in Microsoft Office; willing to learn Signarama specific CRM and POS software programs
Ability to multitask and thrive in a fast-paced environment
Positive, team-oriented attitude and commitment to customer satisfaction
Benefits
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Short-term disability and life insurance (company paid)
401(k) with company match after one year
Paid holidays
Career growth opportunities across multiple Signarama and YESCO locations
Supportive, innovative team culture focused on excellence and collaboration
Company
Signarama Austin
Signarama Austin is your full service sign center. We use the latest technology and highest quality products to produce custom signs for your business.
Funding
Current Stage
Early StageCompany data provided by crunchbase