IDEMIA Public Security ยท 1 day ago
Reliability Engineer III
District of Columbia, United States
Full-time
Onsite
Senior Level
6+ years expIDEMIA Public Security is a leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. The Site Reliability Engineer (SRE) will focus on network administration and engineering, supporting network architecture needs and troubleshooting issues while ensuring the availability and performance of production services.
Information Technology & Services
Responsibilities
Support our State and Federal enrollment programs
Support network architecture needs from build to operational support
Firewall policy management
Network routing
Load Balancer management
Device patching
Troubleshooting & Support of Network Edge Devices: Manage and resolve network issues, including low-level application interactions and performance problems at the edge
Patch Management: Regularly apply security patches and updates to operating systems and applications in Windows/Linux environment to maintain compliance and security
Endpoint Security: Collaborate with SecOps to implement and manage endpoint security solutions, including antivirus and encryption tools. Provide rapid response to critical vulnerabilities
Advanced Troubleshooting and Support: Provide advanced troubleshooting and RCA for hardware, software and network issues on Windows/Linux OS environment(s) and edge devices
Ownership of product KPIs and SLA reporting (ex: outages)
Availability and performance of production services
Deployment of upgrades and installation of new patches
Troubleshooting, error logs analysis, reports generation, capacity planning, etc
Management of automated deployments into production and lower environments
Collaborate with other Engineering and Operations Teams: Work closely with other teams including Cloud, Sustainment, Security, Helpdesk and dev teams to ensure seamless integration and support of endpoint systems across multiple environments
Performance Monitoring and Optimization: Monitor (endpoint performance, application and infrastructure) and make adjustments to improve user experience and system efficiency. Develop monitoring dashboards and system reporting
User Training and Documentation: Create and maintain documentation on new systems and processes
Automation and scripting: Develop scripts and automation tools using PowerShell to streamline endpoint configuration and management tasks such as deployment, patching and monitoring for Windows OS environment
Participate in an on-call rotation to provide support for critical systems outside of standard business hours, including evenings, weekends, and holidays
Qualification
Required
Minimum 6 years of experience supporting AWS cloud-based, highly available solutions
Experience in Network Administration/Engineering
Extensive knowledge of AWS cloud platform networking services
Experience with cloud network technologies and virtualized network devices, i.e. firewalls and load balancers
Fortinet FortiOS firewalls
F5 BIG-IP load balancers
Other vendor experience considered a plus
Experience with Terraform and/or Ansible and automation strategies for network appliance management
Experience with Linux administration
BS/MS in Computer Science, Mathematics, Engineering, or equivalent experience
Preferred
Desired - minimum 6 years experience working in Network, SRE, DevOps, or Software engineering
Certification or relevant experience with Network and AWS and/or Azure Cloud services a big plus
Company
IDEMIA Public Security
As our world becomes increasingly digitally connected, personal identity and security only become more important.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Donnie Scott
Chief Executive Officer
Doug Harvey
Chief Technology Officer
Company data provided by crunchbase