Leads Near Me ยท 1 day ago
Customer Success Manager
Lawrenceville, GA
Full-time
Onsite
Mid LevelLeads Near Me simplifies the connection between high-quality auto repair shops and customers. They are seeking a Customer Success Manager to manage customer accounts, build relationships, and assist in long-term retention efforts.
AdvertisingMarketingSEOSocial MediaWeb Design
Hiring Manager
Jonathan Long
Responsibilities
Managing customer accounts to ensure satisfaction
Building and maintaining strong relationships with clients
Assisting in their long-term retention
Understanding customer needs
Identifying opportunities for success
Analyzing performance metrics
Driving improvements to maximize results
Strengthening customer loyalty
Qualification
Required
Proven skills in Customer Satisfaction and Customer Service to effectively address client needs and concerns
Strong Relationship Building and Customer Retention abilities to develop trust and long-term partnerships
Analytical Skills to assess client performance and recommend strategies for improvement
Excellent communication and interpersonal abilities for effective collaboration
Experience in a customer-facing role, preferably in a client-success or similar capacity
Ability to work efficiently in an on-site environment in Lawrenceville, GA
Preferred
Familiarity with tools and systems commonly used in customer relationship management (CRM) is a plus (monday.com)
Company
Leads Near Me
Leads Near Me is specialized in google ads, local SEO, website design, social media, and direct mail campaigns.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ryan Burton
CEO
Company data provided by crunchbase