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CVS Health · 1 day ago

Clinical Team Lead

Kenner, LA

Full-time

Onsite

Mid, Senior Level

$54K/yr - $117K/yr

5+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Clinical Team Lead is responsible for supporting the day-to-day operations of the team, onboarding new staff, and ensuring quality monitoring while acting as the first line of contact for clinical issues.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Promote cooperation and team building between all department members

Serve as a resource to team members

Serve as a content model expert and mentor to the team regarding practice standard, quality of interventions, problem resolution and critical thinking

Ensure adherence to plan sponsor performance targets

Develop, implement, and support program policies and procedures

Utilize critical thinking skills to raise the level of team’s performance

Mentor the team; monitoring and providing feedback regarding performance relative to best practices

Act as a role model for the Aetna values, particularly regarding company policies on confidentiality

Communicate effectively with a variety of audiences

Well organized and able to prioritize tasks

Support a positive work environment that promotes the concept of teamwork

Support to Supervisors as directed

May have responsibility for their own case load work

Respond to issues and inquiries as needed

Sedentary work involving periods of sitting, talking, hearing, work requires visual acuity to perform close inspection of handwritten and computer-generated documents as well as a PC monitor

Qualification

Independent Behavioral Health LicensureClinical Practice ExperienceManaged Care ExperienceHealthcare Management ExperienceElectronic Medical Record DocumentationMS Office SuiteTeam LeadershipCritical ThinkingCommunication SkillsOrganizational Skills

Required

Must have active current and unrestricted Independent Behavioral Health clinician Licensure (LCSW, LPCC, LMFT, LPAT, LPC) in state of Louisiana or a Registered Nurse (RN) with unrestricted state license in state of Louisiana or compact state licensure with psychiatric specialty experience

5+ years clinical practice experience, e.g., psychiatric hospital, residential or behavioral health treatment setting

2+ year's managed care experience is required

2+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications

2+ years of healthcare management experience required (preferably in a managed care setting)

1+ year Electronic Medical Record documentation experience

Must be willing and able to work Monday through Friday 8am to 5pm in CST with flexibility to work outside of the standard schedule based on business needs, including occasional rotating weekend and holiday schedules

Preferred

Prefers someone who reside in Louisiana

Managed care/utilization review experience preferred

Experience in a behavioral health inpatient setting

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding

Team lead experience

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.