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Texas Health and Human Services · 1 day ago

Heightened Monitoring Child Care Licensing Inspector

Tyler, TX

Full-time

Hybrid

Senior Level

$5,133.50/mo - $6,779.25/mo

Texas Health and Human Services is dedicated to positively impacting the lives of Texans. They are seeking a Heightened Monitoring Child Care Licensing Inspector to monitor and investigate residential child-care facilities, ensuring compliance with health and safety standards while providing training and support to providers.

Health Care

Responsibilities

Conducts weekly unannounced inspections at residential operations in accordance with developed HM plans; and monitors residential operations’ compliance with HM plan tasks. (25%)

Monitors general residential operations and child-placing agencies, and selected agency homes. Documents compliance or noncompliance with standards and notifies providers of any required corrective action in accordance with CCR policy. Monitoring includes the timely completion of monitoring inspections; follow-up inspections; providing feedback on waivers and variances; Monitors application and permit fee payments; monitors for results of background checks for review and next steps; assesses controlling persons identification; and monitors permit renewals. Effectively plans inspections, evaluates all standards in a two-year period; identifies and cites deficiencies correctly while ensuring risk mitigation; takes photos as required and documents those correctly; ensures the documentation is clear and concise; ensures corrections to deficiencies are appropriate to address risk; and provides useful, purposeful technical assistance to assist operations in improving compliance. (20%)

Investigates complaints, allegations of minimum standards violations in general residential operations and child-placing agencies, and agency homes. Investigations are completed timely according to law, rule, and policy expectations. This position must complete investigation initiations and investigation actions timely and accurately within required time frames; and send investigation notifications timely. Documentation reflects that investigations are thorough, address risk to children, and are compliant with laws, rules, and minimum standards. In addition, documentation of findings is sufficient to support the investigation decisions. Completes regulatory tasks associated with DFPS investigations of abuse, neglect, or exploitation in residential childcare operations such as by participating in risk assessments; evaluation of information collected during DFPS investigations to cite deficiencies for minimum standards violations timely according to law, rule, and policy; and ensures all actions are completed timely and accurately within required time frames. (25%)

Identifies risk and recommends referral to Child-Care Enforcement (CCE) when necessary, in accordance with law, rule, and policy, with the focus on provider accountability to ensure the health, safety, and well-being of children in residential child-care facilities. This position is responsible for processing provider plans of action timely and addressing identified risk; conducting inspections to follow up after enforcement actions to evaluate residential child-care facility compliance with the tasks or conditions associated with the action. (10%)

Provides training and technical assistance to residential child-care providers. Attends or presents at provider meetings. Conducts provider trainings that are useful, purposeful, and outcome-oriented, including inquiry sessions for new providers, and minimum standard trainings. Networks and collaborates with providers, stakeholders, and the public. (10%)

Responds to emergency complaints of high-risk situations in residential child-care facilities. (5%)

Performs other duties as assigned and required to maintain unit operations. (5%)

Qualification

Regulatory services experienceInspectionInvestigation skillsTexas lawsEffective communicationCultural diversity awarenessTactDiplomacySelf-managementBasic office equipment operationTestifying experienceTraining developmentEmotional intelligenceTeam leadership experience

Required

Graduation from an accredited four-year college or university or experience that is equivalent to a four-year degree

Experience in regulatory services such as inspections and investigations

Valid driver's license

Knowledge of Texas laws and regulation

Skill in effective verbal and written communication

Skill in establishing and maintaining effective working relationships

Skill in applying emotional intelligence to all situations

Ability to critically think and identify risk and mitigation measures

Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships

Ability to de-escalate situations with tact and diplomacy

Ability to self-start, organize, and manage priorities

Ability to operate basic office equipment including camera/AV equipment

Ability to travel

Applicants considered for employment must undergo and pass a Background Check, which includes a criminal history check and a Texas Child Abuse and Neglect Registry check

Applicants considered for employment must provide verification of degree(s) and/or license(s)

Preferred

Experience in regulatory services including experience as a regulatory inspector

Experience in performing inspection and or investigation work

Experience includes establishing the priorities and methods of securing evidence and assessing programs and procedures to improve operations

Experience in leading, mentoring, and/or supervising a team in some capacity

Experience in testifying at administrative hearings or before courts of jurisdiction and developing/delivering specialized inspection training or educational sessions