National Domestic Workers Alliance · 3 weeks ago
Director of Human Resources
The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. The HR Director will lead all HR functions, oversee compliance and employee relations, and ensure a supportive and inclusive workplace culture while managing union relations and HR operations.
AssociationCommunitiesHealth CareHuman ResourcesNon Profit
Responsibilities
Vision, plan, manage, and oversee organizational best practices, policies, procedures, guidelines and tools to meet HR goals that support NDWA, NDWA Labs and Care in Action
Oversee implementation of human resources policies, programs, and practices, identify opportunities for improvement, and oversee execution of HR improvement projects
Establish, implement, and lead a talent acquisition strategy that includes robust sourcing, selection, and interview practices designed to recruit and hire the sector’s best talent
Develop and oversee onboarding and orientation processes and systems to ensure comprehensive organizational integration for incoming staff and their ongoing retention
Manage compensation and oversee benefits structures and programs to ensure alignment with organizational goals, values, vision, budget, market competition, and employee priorities
Manage relationships with HR vendors and benefits providers
Create and maintain a positive and inclusive work culture that promotes employee engagement, retention, and development
Communicate and champion the organization's values, mission, and goals to all employees
Manage other area-specific HR projects, as necessary
Design and implement a strategy to optimize and integrate HR technology, enabling managers and employees to easily perform people-related transactions (e.g. benefits enrollment), facilitates delivery of effective HR services, securely stores employee data, and supports people-related decisions
Provide day to day management of the HR team and coach, mentor and develop HR staff for professional growth
Manages complex employee relations matters, including but not limited to investigating complaints and preparing recommendations upon conclusion of investigations in a timely manner with professionalism and sensitivity
Oversee and implement annual performance evaluations and professional development programs, including organization-wide staff development initiatives, individual professional development plans, results tracking, career pathways, and succession planning
Work with staff to support communicating issues to supervisors, colleagues, and supervisees
Play a leadership role as part of management in union negotiations
Manage effective relationships with union representatives, fostering open communication and building positive relationships with both members and representatives
Interprets and ensures compliance with the collective bargaining agreement and addresses grievances and disciplinary hearings
Trains supervisors and managers in labor and employee relations matters
Addresses grievances and disciplinary hearings in partnership with legal counsel in a timely manner
Ensure compliance with all existing government and legal reporting requirements, including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Paid Family Leave (PFL), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and other relevant local and state labor laws
In partnership with legal counsel, advise management, supervisors, and staff regarding employee relations matters and legal issues related to personnel policies and employment laws
In partnership with legal counsel, minimize organizational risk related to employment and personnel matters
Oversee all employee-related internal investigations in a timely manner
Mitigate legal risk to the organization through proactive training and education, clear systems and processes for managing conflicts with and between employees, handling and investigating complaints of harassment/discrimination and other unjust practice allegations
Develop and ensure that employment policies and practices promote diversity, equity and inclusion, are consistent with best practices in the field, and are fully compliant with applicable federal, state, and local laws and other regulatory requirements governing employers
Qualification
Required
8+ years of progressive HR experience, with 4+ years in a leadership role
4+ years of experience in a unionized nonprofit or mission-driven organization
Expertise in HR functional areas: benefits, compensation, payroll, performance management, talent acquisition, and compliance
Strong labor relations experience, including union negotiations and grievance management
Knowledge of federal, state, and local employment laws
Experience leading and developing an HR team
Demonstrated ability to design and implement HR systems, policies, and organizational best practices
Exceptional communication, strategic thinking, and problem-solving skills
High emotional intelligence and ability to build trust across the organization
Alignment with NDWA's vision and values, including a commitment to economic, race and gender justice
Proven ability to learn quickly, work independently, meet multiple deadlines with a keen attention to detail
Ability to work and collaborate with diverse staff in person and remotely and as part of a high-performing team, in a fast-paced, experimental organization
Strong organizational skills, and creative problem solver
Proficiency in Microsoft Office and Google Suite required
Able to Travel if needed
Preferred
Familiarity with the domestic worker sector and issues facing domestic workers and other low-wage workers
Multi-state HR administration experience
Compensation benchmarking and pay equity expertise
Experience with HR technology platforms and systems
Advanced degree or HR certifications (SHRM-CP, SHRM-SCP, PHR, SPHR) and/or certification in Union Relations
Spanish proficiency is a plus
Company
National Domestic Workers Alliance
National Domestic Workers Alliance support domestic workers organizing for rights and respect.
Funding
Current Stage
Growth StageTotal Funding
unknown2020-10-01Grant
Recent News
2025-11-12
The Philadelphia Inquirer
2025-05-09
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