Lumen Technologies · 1 day ago
Specialized Sales II - Cloudify Voice
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $200K/yr
7+ years expLumen Technologies connects the world by igniting business growth through data and applications. The Specialized Sales II role focuses on driving sales for Voice, UCC, and CCS services, supporting the full customer lifecycle and engaging in consultative selling to transform customer platforms.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Business Development: Leverage voice technology to grow the business, including strategic planning, cross-functional collaboration, and exploring untapped market segments
Migration: Lead the transition of existing voice communication systems to new platforms, addressing challenges such as integration, data security, and network readiness
Accretive Sales: Contribute to revenue growth through incremental new revenue
Upselling: Drive clients to purchase more or upgrade their products or services
Cross-Selling: Offer related or complementary products to existing customers
Retention: Keep customers engaged and continue using contracted products or services
Lifecycle Management: Maintain and nurture customer relationships to foster loyalty and encourage repeat business
Quote to Order Voice: Manage the quote to order process of Voice solutions, ensuring accuracy and accountability
Be the resident expert on Lumen services with Voice, UCC, and CCS, SaaS, and CaaS products
Meet or exceed assigned sales activity objectives and quotas
Build and maintain strategic account plans
Collaborate with various teams to serve customers through a strategic and consultative sales approach
Utilize prospecting tools to find key customer contacts and understand their environment
Demonstrate a balance of strategic and tactical thought leadership
Serve as a thought leader and business partner to local market sales leadership
Provide sales management input about trends and changes within the customer's organization
Qualification
Required
7 years of business-to-business sales experience in the technology sector
5+ years of experience selling Voice, UCC, and CCS, SaaS, and CaaS products
Demonstrable aptitude to sell specialized solutions to small and medium businesses
Proven sales record of meeting and exceeding sales quotas
Success in maintaining existing customer base and cultivating new business
Ability to explore and make recommendations based on customer needs
Consultative or solutions selling training with demonstrated success
Excellent customer service orientation
Industry knowledge related to trends, emerging technologies, and competitors
Strong initiative and creativity applied through technology
Vibrant and energetic attitude, self-driven, and willingness to take the initiative
Self-driven in pursuit of knowledge and product nuances
Excellent verbal and written communication skills
Persuasive communication skills and presence in communicating with executives
High level of adaptability to changing market and work environments
Proficiency with Microsoft Office applications and practical experience with Microsoft Excel
At least one technical sales certification in relevant technologies
Business acumen including knowledge of company financial measurements
Ability to travel an average of 10%
Experience selling software as a service in the collaboration technology space
Understanding of voice networking
Preferred
Multiple technical sales certifications
Proficiency with Microsoft PowerBI
Experience with Salesforcee
Demonstrated experience selling various cloud and IT services to small and medium-sized businesses
Benefits
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Dave Ward
EVP, CTO
Recent News
2026-01-06
2026-01-06
2026-01-02
Company data provided by crunchbase